topic Re: (Error code 13) The installer is unable to install Spotify because the nessecary files... Window in Desktop (Windows)

(Error code 13) The installer is unable to install Spotify because the nessecary files... Windows 10

Tsumera — Thu, 11 Jan 2018 17:20:42 GMT

My Desktop Spotify freezed on me after an update so I uninstalled the application then when I tried to re-install it this error showed up.

The installer is unable to install Spotify because the neccessary files could not be created. (Error code: 13)

I'm on Windows 10. I've tried using an older install and it works but I can't update it.

Re: (Error code 13) The installer is unable to install Spotify because the nessecary files... Window

Sebasty — Thu, 11 Jan 2018 18:32:24 GMT

Hey @Tsumera

I suggest you to try going to %Appdata% on your file browser, and deleting any Spotify folders in Local and Roaming.

Note: You'll find yourself in Roaming after entering %Appdata%.

After you've done this, restart your computer, and then try installing Spotify.

Sometimes present program files might be causing issues when you try to update the program.

Let me know how it goes 🙂