topic Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update in Desktop (Windows)

Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

bbutuc — Wed, 17 Apr 2013 10:24:30 GMT

Description

Spotify resets cache to C:\Users\USER\AppData\Local\Spotify\Storage every time I log in since last update

A more detailed description, using numbered steps

1. I've upgraded to last version (0.9.0.128.g3134f863)

2. App restarted and I logged in

3. I got the message "Offline access for this computer/device has been withdrawn"

4. Restarted the computer - that was the advice on one of this forum threads to solve the issue

5. After I logged in again I had no message and available offline option was on and working

6. I've then noticed in preferences that the cahe location was reset to C:\Users\MYUSER\Appdata\Local\Spotify\Storage

7. Changed the cache back to the previous folder (on 😧 partition) and saved some songs from a playlist offline

8. After I restarted the app I had no message but when I got into preferences I could see that the cache folder was reset to the default one C:\Users\MYUSER\Appdata\Local\Spotify\Storage

9. I thought that maybe there is a problem with the old cache files so I've deleted everything from the old cache folder

10. Change the cache folder in preferences again to the one on 😧 partition

10. I saved a few songs from a playlist offline (I can see the folders and files saved on the folder on 😧 partition)

11. After restart I checked preferences again and could see that the cache folder was reseted again to the default one

12. Changed it once more to the folder on 😧

13. After restart i get the message "Offline access for this computer/device has been withdrawn" again and the cache folder is reset to the default one.

What I expected to happen

teh cache folder to be changed to the one I set.

What actually happened

Cache folder resets

My Operating System

Windows 7 Pro

Is your Operating System 32 or 64 bit?

Do you have a Service Pack installed?

SP1

My Spotify version

0.9.0.128.g3134f863

My internet provider and country

I don't know the provider ut I know it uses the BT lines, UK

Did you do a clean install of your current Windows version or did you upgrade from a previous version?

Clean install

My username

bbutuc

Do you have any screenshots you can attach to more clearly explain your issue?

Other

This happened on the 1st/main computer I use Spotify

I have it on 2 more deveces: an android phone (where I had not upgraded the app to the 15th of April release) and have no issue and on a win8 pc.

I also had it installed to a different pc until February 2013 but unnistalled it after I've changed it to the win8 one.

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

Nutbolt — Wed, 17 Apr 2013 10:52:17 GMT

Looks like people have reported this in the 0.9.0 patchnotes thread, but Spotify havn't confirmed the bug YET.

From the patchnotes:

Fixed: We’ve dealt with a bug that caused cache issues between restarts. Get ready for much faster start-up times.

So much faster load times by reseting the cache location to a place where your music isn't. Well I guess that would increase load times, but perhaps decrease subsriber numbers? My SSD is already full to bursting, the last thing I need is to have to move my Spotify cache over to my SSD.

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

DennyEMufc — Wed, 17 Apr 2013 11:45:10 GMT

Yep this annoyed the hell out of me too, had to first realise what was going on then resynch my playlists, again ! i want my cache, where I WANT IT !!!!!!!!! not on a drive with limited space !!!!!!!!!!!

Another so called update, another HUGE step back, this Spotify service is really trying to kick off all its members, it looks awful, browses terribly , and responds even worse, please please go back about 5 updates, this sucks !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

Adam — Thu, 18 Apr 2013 16:26:12 GMT

Hey guys, this has now been confirmed as a bug here. We know it's a big problem for a lot of users and we'll hopefully have it fixed in no time. Bear with us.

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

Dokkedal — Fri, 19 Apr 2013 10:37:09 GMT

Any news ? my cache keeps moving, so im downloading 70 gb every day..

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

pdhand — Mon, 22 May 2017 09:51:14 GMT

Hi,

I am having this same problem..

I set my Song Stotage Location to an external hard disk..

But it resets to the default. Any ideas on a fix as this still is happening and its 2017??

Many thanks.

Re: Spotify resets cache folder to C:\Users\MYUSER\AppData\Local\Spotify\Storage since last update

Axernite — Wed, 11 May 2022 06:27:15 GMT

I downloaded the app today to my new laptop and when I change the local directory and restart the app, it doesnt save the location. I just wanted to confirm that it is an internal drive on my laptop, which is working on my desktop without any issues.