Cannot Get Spotify Web or Windows Program to work

user-removed — Fri, 12 Jan 2018 14:08:41 GMT

I have used Spotify's web player at work for two and half years and did not have a problem until recently. As of late I cannot get the web player to play any music. The site is accessible and I am able to click on everything, but music will not play.

I have troubleshooted the following to no success:

- Logout/Login

- Cleared the cookies and cache

- Checked that flash is enabled

- Checked with the admininstrators of our internet, who assert Spotify functions on our network and no blocks or modfications to accessiblity where made

- Trying different browsers: Firefox, IE, Chrome

- Using a different account

Finally I figured it would just be easier to install the program on my computer, yet after downloading the program I was met with a new, equally frustrating problem: songs would play until near the end of the track and then freeze, giving me the notification that Spotify "Can't play the current song"

I have troubleshooted the following to no success:

- Install/reinstall

- Disable/Enable hardware acceleration

- Disabling import local files

At this point I am at a complete loss.

topic Cannot Get Spotify Web or Windows Program to work in Desktop (Windows)

Cannot Get Spotify Web or Windows Program to work