topic Spotify Website does not load in Desktop (Windows)

Spotify Website does not load

LOUDSCRAPER — Tue, 23 Jan 2018 21:25:00 GMT

Hello, the Spotify website has not been loading for myself and several co-workers. We also noticed that album art has been missing in the desktop player. Getting the same results from all OS. Thinking the two are connected. We are behind a firewall but I haven't made any changes to it recently. Ideas for what to check for?

Getting same results in different browsers as well.

Re: Spotify Website does not load

LOUDSCRAPER — Tue, 23 Jan 2018 21:04:25 GMT

Here is what it looks like.

Re: Spotify Website does not load

LOUDSCRAPER — Tue, 23 Jan 2018 21:22:43 GMT

Also forgot to add that uninstalling and re-installing has not worked.

Re: Spotify Website does not load

craigdry — Wed, 24 Jan 2018 01:02:43 GMT

Would you happen to be using Windstream?

There's another thread with people having similar issues: https://community.spotify.com/t5/Desktop-Windows/Images-won-t-display/td-p/4356086

Re: Spotify Website does not load

Aga5 — Wed, 24 Jan 2018 01:06:02 GMT

I have been experiencing the same issue. The album art on my android phone does not show up also. Additionally, the web player appears like the screenshot. This has been occuring for about a week.

Re: Spotify Website does not load

Minivation — Mon, 29 Jan 2018 03:50:41 GMT

So I'm not the only one!

I've been having the same issue for about a week now as well. Using Spotify through a VPN helped, but starting just now, nothing seems to work. Clean install, clearing caches, trying different VPN simulated locations, different browsers, different devices ... I'm out of ideas.

Re: Spotify Website does not load

phan_times — Mon, 29 Jan 2018 04:09:02 GMT

Try downloading an older version of Spotify. This link should help https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/001/thread-id/111066/page/1 hopefully this works for you.