topic Re: Stuck on the loading screen (Desktop App) in Desktop (Windows)

Stuck on the loading screen (Desktop App)

mattjames587 — Thu, 18 Jan 2018 00:08:13 GMT

Stuck on the loading screen when I start the Spotify Desktop App. Clean install did nothing, installing an older version of Spotify didn't do anything. Can anyone help me?

Re: Stuck on the loading screen (Desktop App)-Windows

AlyM19 — Fri, 19 Jan 2018 02:38:20 GMT

I am having the same issue. I have tried uninstalling/reinstalling and I still keep getting the circle, never a login screen, no music. Is there something that can be done? Help?!

Re: Stuck on the loading screen (Desktop App)-Windows

yogistevan — Fri, 19 Jan 2018 13:25:54 GMT

Having the same issue as of today.

Re: Stuck on the loading screen (Desktop App)

imxike — Fri, 19 Jan 2018 15:48:21 GMT

Guys, try to remove the host block you have defined in etc/host. That might help.

Re: Stuck on the loading screen (Desktop App)

mattjames587 — Fri, 19 Jan 2018 15:50:18 GMT

How do I do that imxike?

Re: Stuck on the loading screen (Desktop App)

user-removed — Fri, 19 Jan 2018 23:57:22 GMT

Hi.

I had this problem too. I have been deleting all folders and the app a thousand times.

You have to download an older version that works; Spofify (V 1.0.70.388).

This site is secure, (I have Avast and it has been examinated), http://www.filehorse.com/es/descargar-spotify/

Make sure you download the V 1.0.70.388 version.

I hope this works.

Re: Stuck on the loading screen (Desktop App)

mattjames587 — Sat, 20 Jan 2018 00:03:40 GMT

I appreciate your help ezkrat but unfortunately it did not work, still getting the same problem with the older version

Re: Stuck on the loading screen (Desktop App)

Nimic2 — Sat, 20 Jan 2018 01:28:06 GMT

If you're using any method to hide the ads try to undo it and see if that works

Re: Stuck on the loading screen (Desktop App)

user-removed — Sat, 20 Jan 2018 02:26:20 GMT

Have you uninstalled Spotify and al the folders before installing the older version?

Re: Stuck on the loading screen (Desktop App)

michelle231 — Sat, 20 Jan 2018 04:25:43 GMT

I'm having the same problem. I've uninstalled it, and reinstalled it at about 5 times now. Whoever figures out how to fix this, let me know!

Re: Stuck on the loading screen (Desktop App)

mattjames587 — Sat, 20 Jan 2018 11:35:36 GMT

ezkrat, I'm pretty sure I had unistalled all the folders but there may have been some that I couldn't find

Re: Stuck on the loading screen (Desktop App)

Flom66A — Sun, 21 Jan 2018 19:30:17 GMT

ezkrat You solved my issue thank you 🙂

Re: Stuck on the loading screen (Desktop App)

user-removed — Wed, 24 Jan 2018 23:06:36 GMT

Try with CCleaner. I know that the old version works perfectly. The newest version doesn't work on W10.

Re: Stuck on the loading screen (Desktop App)

mattjames587 — Wed, 24 Jan 2018 23:08:12 GMT

Found a way to solve it but I appreciate your help, thanks

Re: Stuck on the loading screen (Desktop App)

user-removed — Wed, 24 Jan 2018 23:11:45 GMT

Delete everything related to Spotify. Use something like CCleaner after. Restart the pc. And then, install the older version that I said. It works.