topic Re: Playing a song in Desktop (Windows)

Playing a song

LisePoo — Sun, 04 Feb 2018 17:42:39 GMT

I'm having trouble playing a song from my library on my desktop. All my songs r all in white but the song that i want to play is not but it's in library. I've been trying for weeks to get the song back but i can't seem to get it. How can i get the song since it's already in my library but it won't play. Any help is greatly appreciated it. Thanks!

Re: Playing a song

Sebasty — Sun, 04 Feb 2018 17:53:53 GMT

Hey @LisePoo

Does this song appear to be 'greyed out'?

If yes, then the song is not available in your region at the moment. Hopefully it will become available soon!

This article and this thread have some useful information on this.

Hope that helps! 🙂

Re: Playing a song

LisePoo — Sun, 04 Feb 2018 18:41:33 GMT

Thanks so much for ur help. Yes it's grayed out. I'm just curious, y is that.

Re: Playing a song

Sebasty — Sun, 04 Feb 2018 21:18:47 GMT

@LisePoo

It's possibly something like this:

Artists / righstholders and labels decide whether and under what circumstances to allow their music to be available on streaming services (Spotify, Deezer and all that). Sometimes there are changes in licensing, rights changing hands or some other cases that need to get sorted, and this means their music might remain unavailable until agreements are reached and things get sorted. 🙂