topic not all playlists will appear upon startup in Desktop (Windows)

not all playlists will appear upon startup

jakelong — Sun, 04 Feb 2018 22:30:42 GMT

When I start spotify on my computer, not all of my playlists will be available to add songs to. They're all visible to scroll through on the left and I can listen to them, but if I right click a song to add it to a playlist, only a select few will be available, and I'm not able to drag the song to the left to add to the playlist that way (playlist becomes grayed out and cursor turns to the red prohibition sign). Sometimes I can fix it by completely closing and ending Spotify, but that's a rare fix, so I have to add the songs on mobile.

Re: not all playlists will appear upon startup

MauriceMV — Mon, 05 Feb 2018 16:27:38 GMT

Hey @jakelong,

I assume you're only trying to add songs to playlists that you've created yourself? If so, have you already tried a clean reinstall?

Note: After deleting the client, make sure there are no files left in C:\Users\USERNAME\AppData\Roaming\Spotify before installing it again!

Re: not all playlists will appear upon startup

jakelong — Mon, 05 Feb 2018 19:40:52 GMT

Yes, only playlists that I’ve made or are collaborative that I follow~ I can give a reinstall a shot. I’ll follow up.

Re: not all playlists will appear upon startup

xrtze — Mon, 05 Feb 2018 22:39:02 GMT

i am stuck with the same problem and a clean reinstall doesnt work. Also, appears both on windows app and desktop stand-alone.

Re: not all playlists will appear upon startup

jakelong — Mon, 05 Feb 2018 23:59:05 GMT

Yeah I saw that too, tried both apps 😞

Re: not all playlists will appear upon startup

MauriceMV — Tue, 06 Feb 2018 14:23:22 GMT

Hey @jakelong, @xrtze,

A few other community members had the same problem and got it fixed by installing the client in safe mode. You can do that following these steps:

Shutdown your PC and then restart it in Safe Mode (hit the F8 key repeatedly during the boot up process then select Safe Mode from the menu that appears)
Once launched in Safe Mode, go to Control Panel, then Programs and Features
Find Spotify and uninstall it
Shutdown your PC and boot it back up as usual
Go to the Spotify website, download the installer and reinstall.