topic Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working in Desktop (Windows)

Windows 10, Bluetooth headset PLAY/PAUSE button not working

Elenakz — Fri, 19 Feb 2016 12:13:25 GMT

Hi,

I've seen similar thread, but it's Mac.
I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f.

My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Next button works fine.
Everything works well with Windows Media Player.

Tried 2 different Bluetooth headset, same issue.

Re: Windows 10, Bluetooth headset button

jonathanp09 — Wed, 27 Jan 2016 02:22:57 GMT

Hello,

I have the exact same problem. I am under Windows 10 and Spotify version is 1.0.20.101.ge6957e14. The play/pause button on my Bluetooth headset is not working.

Any help?

Thanks

Re: Windows 10, Bluetooth headset button

RDeluxe — Wed, 10 Feb 2016 10:09:44 GMT

Same problem here. It's worth noting that my headset buttons are working with Foobar2000, VLC, etc.

My keyboard shortcuts (logitech K740) are working.

It seems spotify is just not registering the bluetooth buttons input.

Edit : It may be important, or not, but the next/previous buttons are indeed working. The play/pause button is not.

My headset is a Plantronics BackBeat Pro. It has also a movement sensor (NFC) which detects if I put the headset down, and then pause/play : same has the physical button, it does not work.

This it 100% software related.

Re: Windows 10, Bluetooth headset button

kuki_86 — Fri, 19 Feb 2016 08:01:58 GMT

The same behavior for me 😞

Re: Windows 10, Bluetooth headset button

MaryS — Fri, 19 Feb 2016 08:28:03 GMT

Hey there@kuki_86

Does it also happen when playing music from other music app?

Re: Windows 10, Bluetooth headset button

kuki_86 — Fri, 19 Feb 2016 11:32:48 GMT

Only with Windows client of Spotify

Re: Windows 10, Bluetooth headset button

RDeluxe — Fri, 19 Feb 2016 11:36:01 GMT

In my case, nope. VLC, Foobar and other apps register correctly bluetooth play/plause inputs.

Note that Next/Previous inputs are correctly registered by Spotify, only the play/pause button is broken.

This on 2 PC (my laptop and my desktop).

Re: Windows 10, Bluetooth headset button

MaryS — Sat, 20 Feb 2016 05:18:35 GMT

@kuki_86 @RDeluxe

Hey guys, could you please try the following steps to reinstall Spotify? But first, unpair your device from blueotooth receiver. and then restart your devices.

Uninstall Spotify.
Unpair device (phone, tablet, etc.) from bluetooth receiver (headphones, speakers, etc.).
Reboot PC/device.
Pair it again with your bluetooth receiver.
Reinstall Spotify.

Hope this helps!

Re: Windows 10, Bluetooth headset button

kuki_86 — Sat, 20 Feb 2016 09:58:15 GMT

Done @Mary_Jay. Issue remains 😞

Re: Windows 10, Bluetooth headset button

MaryS — Thu, 18 Aug 2016 16:40:20 GMT

Hey there @kuki_86

Aplogies for the delayed response.

Hmmm, does it happen after a recent update of the app? If so, Im thinking the newer version is conflicting with unsupported hardware.

Right now Spotify does not officially support the use with bluetooth. It is however known that the app will still work on it and normally a clean reinstall of the app helps resolves issues with play/pause. But I cant guarantee a resolution to your issue, it might be just down to incompatibility.

Re: Windows 10, Bluetooth headset button

user-removed — Tue, 12 Apr 2016 20:07:29 GMT

same issue with plantronics bbp, still not solved?

Re: Windows 10, Bluetooth headset button

st3v3 — Tue, 03 May 2016 19:20:28 GMT

Exactly the same thing here. Windows 10 (upto and including the latest insider preview build). Symptoms using latest Spotify client:

- Back/fwd buttons on BT headset work with Spotify

- Play/pause button DOES NOT work with Spotify

- Play/pause button works in other Windows software e.g. VLC, Foobar2000

Tested with Sennheiser MM 500-X and LG HBS-730 - both behave the same.

Re: Windows 10, Bluetooth headset button

jwikman — Tue, 17 May 2016 08:37:14 GMT

I'm also having the very same behavior with Spotify on Windows 10 desktop with a Plantronics Voyager Focus UC.

Spotify v1.0.28.87.g8f9312a4

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

reneparis82 — Tue, 21 Jun 2016 08:47:01 GMT

Same Issue Here

OS: WIN10 64bit

Spotify Client 1.0.31.56.g526cfefe

Headset: CSL-27950

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

ErikForsström — Wed, 29 Jun 2016 14:53:39 GMT

Same issue with controlling play/pause, volume and next/previous song. Using Marshall Major II Bluetooth headphones. Windows registers the commands and works with VLC and Windows 10 music app.

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

ricopacheco — Mon, 04 Jul 2016 17:41:09 GMT

Win10
BT Philips

Spotify (1.0.32.96.g3c8a06e6).

Not one command works with Spotify.

BT Philips works fine with other players on Win10, inclusive Google Play. Also on cell phones, tablets, car multimedia, etc.

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

BlythMeister — Thu, 07 Jul 2016 13:34:18 GMT

Same here

Windows 10

Spotify 1.0.32.96.g3c8a06e6

Bludio T3 headset

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

BlythMeister — Sat, 09 Jul 2016 07:51:45 GMT

After a long email conversation with spotify support. The answer I got was:

"As for now, we don't fully support the bluetooth use, causing for you to have the issue. We suggest that you use Spotify Connect, you can read more about it through this link.

You'll be able to play music on your other devices using another device as a remote to control the music you're playing.

We're always looking to improve Spotify in any way we can. We can’t say now if or when any specific release will be out, but as soon as we've got something to announce, we'll let everyone know on the Spotify blog."

Not what I was hoping for!

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

tensh — Tue, 12 Jul 2016 07:37:38 GMT

We have a fix coming up in 1.0.35 that I think will resolve this issue. 1.0.35 is expected to go out in 2-3 weeks.

Sorry for the inconvenience!

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

martin8585 — Thu, 18 Aug 2016 12:53:27 GMT

@tensh: 2-3 week is 1-2 weeks ago. Any update on the update?