topic Re: Cancel premium in Desktop (Windows)

Cancel premium

xHelixPL — Thu, 15 Feb 2018 11:33:31 GMT

Hi i have specific problem, because i was had 2 accounts on spotyfiy, 1 normal from mail and second signed in from facebook. On this 2. i activated free month premium. After format and reinstall spotyfiy when i try log in on fb account it switch me on normal account so i don't have access to this 2.. I think free premium isn't automatically cancel so how i can do that?

Re: Cancel premium

CryticalAce — Thu, 15 Feb 2018 11:40:32 GMT

Hey @xHelixPL,

If you head over here you should be able to see your subscription, you can cancel it from there. If it isn't there then it looks like you may have a duplicate account issue, you can send a message to @SpotifyCares or to SpotifyCares on Facebook and they'll get you sorted out!

If you have any further issues, just let me know!

Best,

Jordan