topic Re: Stops playing after 30 seconds... in Desktop (Windows)

Stops playing after 30 seconds...

JimiGlid — Thu, 15 Feb 2018 13:32:59 GMT

Hi!
Having huge issues with Spotify on the desktop.
Every song stops playing after 30seconds...

I have tried reinstalling, log in and out...

NOTHING works!

Re: Stops playing after 30 seconds...

CryticalAce — Thu, 15 Feb 2018 13:47:38 GMT

Hey @JimiGlid,

Let's get this fixed! I'll just need to get some more info from you so we can get the repair train moving!

What OS is your computer running? (eg. Windows 10, Ubuntu)
What version of Spotify is installed?
Do you get an error when attempting to install Spotify?
Do the songs grey out after playing for 30 seconds?
Have you ever edited your hosts file?
Do you have any VPN's?
Did you install something when this error started?
Have you tried turning off your Antivirus?
Have you tried to make sure Spotify is allowed through your Firewall?

If there is anything else you can think of that might help me find a solution for you, please let me know!

Best,

Jordan

Re: Stops playing after 30 seconds...

JimiGlid — Thu, 15 Feb 2018 13:53:34 GMT

Hey!

I'm on WIndows 10
Version of spotify : 1.0.74.380.g1fcff12a
No errors when i install..

They don't grey out..

It's allowed in my firewall..

tried turning off antivirus..

Started yesterday from nothing at all..

And apperetly... it doesnt work on my xbox either... not even my phone.

Re: Stops playing after 30 seconds...

CryticalAce — Thu, 15 Feb 2018 13:57:06 GMT

Hmm, this is very weird indeed! Just to confirm you don't have any VPN's? Have you checked your router settings to see if Spotify may have been blocked through that?

Best,

Jordan

Re: Stops playing after 30 seconds...

JimiGlid — Thu, 15 Feb 2018 14:12:58 GMT

Yup... have checked that too. =/

Re: Stops playing after 30 seconds...

JimiGlid — Thu, 15 Feb 2018 16:27:56 GMT

@ChemicalRageYT

Ok... so i found the problem.
Apperently, Discord had made an update so that you can listen to spotify together with someone.
I disabled that.. and now it works...

Re: Stops playing after 30 seconds...

CryticalAce — Thu, 15 Feb 2018 20:01:29 GMT

Awesome, I'm glad to hear that it worked!

If you have any further issues, feel free to let me know! In the meantime, enjoy your streaming!

Best,

Jordan