topic Re: Last fm problem in Desktop (Windows)

Last fm problem

pedro47 — Fri, 16 Feb 2018 03:05:14 GMT

My account on last fm its not being accepted, and I have put my correct password and log in, but it keeps saying that its wrong and just didnt sync.

Dont know what to do.

Re: Last fm problem

Sebasty — Fri, 16 Feb 2018 13:28:00 GMT

Hey @pedro47

That's weird!

I suggest to open your web browser and log into last.fm. Leave it logged in.

Then try connecting your Spotify to last.fm in Spotify preferences. It should open a new page in the web browser where last.fm asks you to give permission to this.

Let me know how it goes 🙂

Re: Last fm problem

pedro47 — Fri, 16 Feb 2018 15:05:15 GMT

Just tried and its not working. I dont belive im going crasy, because I
just loged in last fm on browser and couldnt with the same username and
password on spotify preferences.

Re: Last fm problem

Sebasty — Fri, 16 Feb 2018 16:45:36 GMT

@pedro47

Try performing the clean reinstall of the Spotify app by doing the following:

1. Close Spotify and uninstall it.

2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming.

3. Restart your computer.

4. Now reinstall Spotify.

And then try connecting to last.fm. 🙂

Keep me posted!

Re: Last fm problem

pedro47 — Fri, 16 Feb 2018 21:44:15 GMT

Did it, but still its not working. =(

Re: Last fm problem

Sebasty — Fri, 16 Feb 2018 22:47:37 GMT

@pedro47

Have you connected to last.fm with Spotify before? (just wanting to know if it had been successful in the past)

One thing that may cause issues with logging in is when you have more than one keyboard languages set up and opening Spotify activates another keyboard language (different layout). Windows does that sometimes.
I suggest trying to type out the last.fm password in notepad or something and then copying it to the required field (make sure you're not taking extra empty spaces with it).
Have you tried connecting last.fm to anything else? (such as the scrobbler app you can download for local media players)

Let me know how you get on 🙂

Re: Last fm problem

pedro47 — Fri, 16 Feb 2018 23:42:53 GMT

I use last fm on my itunes and may iphone. I have a windows, but dont
matters if its on my spotify on desktop or iphone, it keeps saying tha my
username or password isnt correct.
Just tried what you said about the notepad and also didnt solve my problem.
Its realy weird and frustating, but just its not working.

Re: Last fm problem

Sebasty — Sat, 17 Feb 2018 01:08:45 GMT

@pedro47

So you're saying you can't connect to last.fm on any of your Spotify clients on any devices? That's strange, and understandably upsetting.

I found something that may shed some light on this:

Another user had this issue as well and they couldn't connect to it either until they noticed last.fm had new rules for passwords.

Be at least six characters long
Contain one or more numbers
Include at least one of the following special characters:
!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~, or a space

So I suggest to try changing your last.fm password and try connecting again. 🙂

Let me know how it goes!

Re: Last fm problem

pedro47 — Sat, 17 Feb 2018 02:10:28 GMT

Maaaan. I thought that woul never made it. Thanks. I changed the password and tried out and it worked. Thanks a lot.