topic Re: Audio Stutter in Desktop (Windows)

Audio Stutter

Mama_Luigi — Sat, 20 Jan 2018 02:40:13 GMT

I use the desktop app on windows 10 and recently the audio would stutter every couple seconds while playing songs, this has been happening for at least a week now. The issue isn't as bad but still is there in the webplayer.

Re: Audio Stutter

OverratedDev — Sat, 20 Jan 2018 03:36:29 GMT

Hello there!

Just to clarify, are you using wireless headphones? (eg: Bluetooth)

Re: Audio Stutter

Heliotropium039 — Sat, 20 Jan 2018 07:18:31 GMT

To add onto the discussion are you using a wireless internet connection or wired?

Have you tried these steps?

1. Resetting sound device settings, and trying various stample rates and bit-depths

2. Toggling off Hardware Acceleration

3. Toggling off Play all songs at same volume

4. High quality streaming

If it's wireless have you tried turning Wi-Fi optimisation on/off?

Re: Audio Stutter

olivia_garth — Sun, 21 Jan 2018 00:06:32 GMT

I have been having this exact same issue but I just thought it was my bluetooth speaker getting old and glitching out. I listed on the desktop app with my both my bluetooth speaker and my computer speakers over wifi. This has been happening to me for a few months now and I've checked my audio on my computer and that wasn't the problem.

Re: Audio Stutter

Mama_Luigi — Sun, 21 Jan 2018 21:51:40 GMT

I am using wired headphones, and I have tried all three.

Re: Audio Stutter

Mama_Luigi — Mon, 22 Jan 2018 12:07:10 GMT

Turns out it was because my gpu couldn't power both monitors therefore causing a global stutter.

Re: Audio Stutter

olivia_garth — Tue, 23 Jan 2018 00:35:50 GMT

Well that's good that you figured out what it was. I'm using my laptop and it just started a few months ago. Maybe I have something going on internally as well.

Re: Audio Stutter

user-removed — Tue, 20 Feb 2018 05:23:46 GMT

Hmmm...didn't solve the problem for me.

Come on Spotify - step up and solve what appears to be a consistent problem for your users.

Re: Audio Stutter

RobDBob — Tue, 24 Apr 2018 09:05:19 GMT

Had similar issue and it was driving me nuts for weeks if not months.

What helped me with the issue was to identify which other program is causing CPU spikes. In my case was virtual environment application. Have modified CPU affinity for both processes (virt app and spotify) to run on separate cores. This helped a great deal. The downside is, the CPU affinity have to be re-set each time applications restarts.

Hope it helps!

Re: Audio Stutter

_lwkggnxu-ow — Mon, 21 May 2018 14:16:09 GMT

happening to me too 😞 but only on youtube