topic Re: Albums disappeared in Desktop (Windows)

Albums disappeared

mparellada — Fri, 23 Feb 2018 07:49:33 GMT

Hi,

Don't know why but I can't find some albums or songs that I used to have while I checked it in another account and it appears there.
One example, Manel (Spanish band) I just can se the last two albums while my friend has all of them.
Or Marlon Roudette I can't not find the song New Age when before I could.

Any idea?

Thanks.

Re: Albums disappeared

Nico — Fri, 23 Feb 2018 09:07:30 GMT

Hey @mparellada! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Is your friend located in another country than you?

And have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know how it goes! ^^

Peace

Re: Albums disappeared

mparellada — Fri, 23 Feb 2018 09:25:26 GMT

Yea, he's in Spain and I'm in Singapore currently, but I tried it also through VPN in my phone and same results.

Re: Albums disappeared

Nico — Fri, 23 Feb 2018 10:22:56 GMT

@mparellada

Your location is the reason why you can't listen to certain songs/albums. Some songs are only available in certain countries. And the availability of albums/songs can change each day due to licensing problems. -.-

Peace