topic Re: Spotify Desktop - Non-duplicate playlist naming issue in Desktop (Windows)

Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Sat, 31 Mar 2018 05:13:18 GMT

Having an issue where the Spotify desktop app adds a 2 to the end of brand new, non-duped playlists. Anyone else experiencing this?

Re: Spotify Desktop - Non-duplicate playlist naming issue

Sebasty — Sat, 31 Mar 2018 13:40:39 GMT

Hey @user-removed

I just tried it out as well - no 2 at the end even when the name is the same.

I recommend reinstalling your Spotify client:

1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.

If you have a Windows Store version, hop here to find out how to reinstall this. I do recommend restarting your PC before installing. 🙂

Keep me in the loop!

Re: Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Sat, 31 Mar 2018 14:14:59 GMT

Giving the uninstall, folder wipe, and reinstall a shot right now. I’ll report back after.

Re: Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Mon, 02 Apr 2018 00:14:06 GMT

Sorry for the delay @Sebasty. I uninstalled it, went into my Local and Roaming folders, deleted Spotify folders from the root, and also cleared the location I had manually configured for Spotify to cache tracks to.

Instead of reinstalling via the executable, I went a different route and installed it via the MS Store as an app. I confirmed that it did not pick up any of my previous settings (not that it should have after deleting all folders), but when I went to create new playlists the issue is still happening.

In the screenshot, the We Run The Streets playlist is an obvious duplicate, that I just created, of an existing playlist. The 2 is the expected behavior that I've seen for years now. Then I created a playlist from an artist/track that I've never even streamed before and the 2 appeared.

Re: Spotify Desktop - Non-duplicate playlist naming issue

Sebasty — Mon, 02 Apr 2018 09:58:39 GMT

@user-removed

Please tell me what version of Spotify are you having.

You can find it by clicking the three dots on upper-left corner in Spotify and choosing Help - About Spotify.
Let me know what version of Windows you're running as well!

Keep me posted 🙂

Re: Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Mon, 02 Apr 2018 11:29:05 GMT

@Sebasty:

Windows 10 - Version 1709 (Fall Creators Update)

Spotify: 1.0.75.483.g7ff4a0dc (Windows Store Version)

As for the previous version, before the reinstall/jump to the Store version, it would have been Version 1.0.77.338 as I always kept it up-to-date whenever an update would be issued.

Re: Spotify Desktop - Non-duplicate playlist naming issue

Sebasty — Mon, 02 Apr 2018 16:17:31 GMT

@user-removed

Thank you for this 🙂

If possible, could you try out these:

1. Try creating a playlist on Spotify in another device, such as mobile, another pc or the web player.

2. Try logging in with another account (with a friend or your spare account) and see if this still happens.

Let me know what happens!

Re: Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Mon, 02 Apr 2018 17:31:50 GMT

I tried it on my phone when it first began happening a few days ago, and then again last night, but it did not occur. I'll ask my partner to log in on my desktop tonight to try it.

Re: Spotify Desktop - Non-duplicate playlist naming issue

Sebasty — Mon, 09 Apr 2018 13:16:20 GMT

@user-removed

What happened with the issue when your partner logged in with their account?

If you still need help, just let me know, I'll be here for you. 🙂

Re: Spotify Desktop - Non-duplicate playlist naming issue

user-removed — Wed, 11 Apr 2018 05:18:00 GMT

Really sorry for the delay @Sebasty, life got a little crazy over the past couple of days with work for both me and him, and we haven't been able to try it.

Although, I have a thought and I'm curious if you can give it a try in the meantime. If you have more than one hard drive, can you change the directory for your Offline Songs Storage, under Advanced Settings, to a different drive?

For example, I want to extend the life of my C: drive because it's a rather expensive NVMe SSD, and unnecessarily high write counts aren't conducive to that goal. So I've always moved my Spotify cache off to my H: drive which is an older SATA drive.

Before a recent Spotify update, I had used a Symlink to achieve this because changing the setting in Spotify didn't "stick". However, I tried it again after a recent update and now it works, but it appears as though the playlist issue may be an undesirable side effect.

Re: Spotify Desktop - Non-duplicate playlist naming issue

Sebasty — Thu, 12 Apr 2018 11:49:59 GMT

@user-removed

Thank you for this info! 🙂

In this case, I'd recommend reaching out to Support.
I suggest giving them the link to this thread as well, so that they're up-to-date with what's been discussed already. You can reach them by one of the below ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares

Facebook: https://www.facebook.com/SpotifyCares

This way, they'll be able to take a closer look backstage at this!

Let me know how it goes! 🙂