Old queue keeps coming back

Doriang — Mon, 09 Apr 2018 09:44:37 GMT

For over a week now an old queue of aroung 50 songs I made keeps reappearing whenever it feels like on both my PC and my android. I have deleted this que over 8 times and listened through the whole thing 3 times and still it returns. I have uninstalled and re-installed spotify and still it haunts me. I'll put on sleep music then in the middle of dozing off rave music (from the zombie queue) startles me awake. This bug is ruining my favorite music app, please help!

Re: Old queue keeps coming back

Alfredo — Fri, 13 Apr 2018 02:11:09 GMT

Hey @Doriang, welcome to the community!

This zombie queue sounds like a drag, so let's get rid of it.

Have you noticed if it comes back when your devices are connected to your Spotify account at the same time? Also, were you able to fully remove all the Spotify cache from your devices when reinstalling the app?

Just in case, try logging in here, and head to Offline devices. If you click Remove All Devices, you'll delete any duplicate devices that could be causing this.

Once all devices are removed, try reinstalling Spotify on both devices one more time.

Keep me posted.

topic Re: Old queue keeps coming back in Desktop (Windows)

Old queue keeps coming back

Re: Old queue keeps coming back