https://community.spotify.com/t5/Desktop-Windows/Possible-Solution-for-Blank-Screen-problem/m-p/4452684#M56900 <P>So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes suggested and it didn't work out for them. I was one of those people and this was how I fixed it and maybe others will find this helpful as well. I am not saying that this will guaruntee a fix but it could lead you to some kind of solution.&nbsp;</P><P>&nbsp;</P><OL><LI>Open up spotify<UL><LI>If it opens up right away, but gives you a blank screen, try to open up the spotify web helper as well&nbsp;</LI><LI>If you have the Windows store app, check to see if your pointer has a flashing hour glass (this means it is trying to open the program but something is preventing it from doing so).</LI></UL></LI><LI>Run Task manager<UL><LI>Locate spotify.exe</LI><LI>Expand by click it once</LI><LI>If there are any weird outside programs running alongside, try to disable them as they can be preventing spotify from running properly</LI></UL></LI><LI>Disable any outside services preventing Spotify from running<UL><LI>either go to your start menu and search "run" or press the windows button on your keyboard and r simulatneously</LI><LI>type "services.msc"</LI><LI>Locate the program that is preventing the app from opening properly<BR /><BR />I personally use AVG TuneUp and it was preventing spotify from working properly. You might have a similar case but the process should still be the same. Hope this helps.</LI></UL></LI></OL> Sat, 14 Apr 2018 04:06:23 GMT s0l0 2018-04-14T04:06:23Z https://community.spotify.com/t5/Desktop-Windows/Possible-Solution-for-Blank-Screen-problem/m-p/4452684#M56900 <P>So for a whole month I was having issues with the Spotify desktop app loading up. It would take me to a blank screen. There were many solutions and threads where some people tried all the fixes suggested and it didn't work out for them. I was one of those people and this was how I fixed it and maybe others will find this helpful as well. I am not saying that this will guaruntee a fix but it could lead you to some kind of solution.&nbsp;</P><P>&nbsp;</P><OL><LI>Open up spotify<UL><LI>If it opens up right away, but gives you a blank screen, try to open up the spotify web helper as well&nbsp;</LI><LI>If you have the Windows store app, check to see if your pointer has a flashing hour glass (this means it is trying to open the program but something is preventing it from doing so).</LI></UL></LI><LI>Run Task manager<UL><LI>Locate spotify.exe</LI><LI>Expand by click it once</LI><LI>If there are any weird outside programs running alongside, try to disable them as they can be preventing spotify from running properly</LI></UL></LI><LI>Disable any outside services preventing Spotify from running<UL><LI>either go to your start menu and search "run" or press the windows button on your keyboard and r simulatneously</LI><LI>type "services.msc"</LI><LI>Locate the program that is preventing the app from opening properly<BR /><BR />I personally use AVG TuneUp and it was preventing spotify from working properly. You might have a similar case but the process should still be the same. Hope this helps.</LI></UL></LI></OL> Sat, 14 Apr 2018 04:06:23 GMT https://community.spotify.com/t5/Desktop-Windows/Possible-Solution-for-Blank-Screen-problem/m-p/4452684#M56900 s0l0 2018-04-14T04:06:23Z