topic Re: Can't play current song - from Local Files in Desktop (Windows)

Can't play current song - from Local Files

Abc105 — Tue, 29 May 2018 19:38:29 GMT

Plan

Free

Country

United States

Device

Windows 10 laptop

My Question or Issue

Spotify app stops playing songs from my Local Files and announces it "Can't play current song". This often coincides with the laptop disconnecting from my Bluetooth speaker.

Re: Can't play current song - from Local Files

Alfredo — Sun, 03 Jun 2018 02:51:47 GMT

Hey @Abc105.

Let's try changing the source folde of your local files to see if it helps. Also, make sure all files are compatible with Spotify. Spotify supports .mp3 and .m4p files (unless they contain video). If QuickTime is installed on your computer, .mp4 files are also supported.

If that doesn't do the trick, try reinstalling Spotify before trying again.

Let me know how it goes.

Re: Can't play current song - from Local Files

Abc105 — Sun, 03 Jun 2018 12:32:17 GMT

Logging out and logging back in appears to work. The problem definitely goes along with dropping off the Bluetooth speaker connection, it doesn't happen when I'm playing through the laptop speakers.

Re: Can't play current song - from Local Files

Alfredo — Mon, 04 Jun 2018 01:06:36 GMT

Thanks for the info!

Just to confirm, are you switching to your Bluetooth speaker while Spotify is open? Also, are your sound drivers up to date?

In the meantime, try turning off Hardware Acceleration under View to see if it helps.

Cheers.