topic Re: Album art in lower left corner is missing? in Desktop (Windows)

Album art in lower left corner is missing?

jacobbb3 — Tue, 05 Jun 2018 21:52:07 GMT

Plan

Premium

Windows 10

My Question or Issue

Where is the album art in the bottom left corner on the desktop app? It only shows the song and artist, now there's no good way to easily click to the playlist or page it is playing from...

How to enable album artwork

studioloft — Thu, 24 May 2018 14:42:51 GMT

Hi there! I am having an issue where I can no longer see the album artwork in the playlist column. Can anyone help me get this back? What do I need to press?

Re: How to enable album artwork

Sebasty — Thu, 24 May 2018 14:55:27 GMT

Hey @studioloft

In the desktop player, on the left side of the control bar at the bottom of the app you should see a tiny album cover picture on the left of the current song.

Move your cursor to that little picture. You should see a darker circle with the ^ symbol. Click on it.

Now the album picture should be big. 🙂

If you're still having issues, please specify what device and Spotify client you're using.

Let me know how it goes!

Re: How to enable album artwork

studioloft — Thu, 24 May 2018 15:28:32 GMT

Hey Sebasty!

Take a look at the attached screenshot. I dont see the button youre talking about.

The funny part is I feel like I know what youre talking about, but one day I was prompted to upgrade the application and it was just gone 😞

Re: How to enable album artwork

Sebasty — Thu, 24 May 2018 15:46:26 GMT

@studioloft

Oh, that's interesting!

What version of Spotify are you on? (click the upper-left three dots - Help - About Spotify)

I'm on version 1.0.80.474.gef6b503e and I have album art in there.

I'd recommend reinstalling your Spotify client - maybe some glitch is causing this:

1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.

Let me know how it goes!

Re: How to enable album artwork

studioloft — Thu, 24 May 2018 16:00:19 GMT

Currently running 1.0.81.325.g17f71170

I just tried the uninstall and reinstall - same problem 😞

I really hope Spotify hasnt removed this feature... For now I will have to use the full screen browser.

Re: How to enable album artwork

Sebasty — Thu, 24 May 2018 18:14:51 GMT

Hey @studioloft

That's pretty weird!

If possible, could you try Spotify on another PC to see if you can see the album artwork there? 🙂

Also, does anything change when you go offline/online (the upper-left three dots - File - Offline Mode)?

Keep me posted 🙂

Re: How to enable album artwork

chrissdhon — Fri, 25 May 2018 03:49:02 GMT

I have the same problem too. Already tried your advice but still the artwork is disappear.

Re: How to enable album artwork

razboi — Fri, 25 May 2018 09:12:24 GMT

i have the same problem, seemed to be working the other day. just feels empty without the artwork.

Re: How to enable album artwork

Sebasty — Sat, 26 May 2018 14:27:20 GMT

Hey @razboi and @chrissdhon

Are you also on version 1.0.81? 🙂

(to see your Spotify version, click the three dots upper-left, go to Help and click on About Spotify).

Also, if you're Premium, you should be able to see the full-screen icon on the right of the volume slider. This will take you to a different view with the large album artwork of the currently playing song.

Keep me posted!

Re: How to enable album artwork

studioloft — Sun, 27 May 2018 22:27:28 GMT

@sebasty @razboi @chrissdhon

Just updated - still an issue in 1.0.82.419.g132b12c0

I can confirm this is now an issue on my laptop too when updated. So sad 😞

The full screen is just not the same.

Does anyone know if Spotify posts version release notes online somewhere?

Re: How to enable album artwork

chrissdhon — Mon, 28 May 2018 12:05:35 GMT

Well it seems a bug maybe from the update and only some users experienced it. Because i did nothing and the artwork is back to normal.

Re: How to enable album artwork

Sebasty — Mon, 28 May 2018 17:03:04 GMT

@chrissdhon

I'm glad to hear album art is back for you!

Is the issue still present for you, @studioloft and @razboi?

Re: How to enable album artwork

studioloft — Mon, 28 May 2018 17:28:44 GMT

Yep 😕

Re: How to enable album artwork

studioloft — Tue, 29 May 2018 12:54:53 GMT

RESOLUTION!!!

Heres what didnt work: Uninstalling and reinstalling the program.

What did work, I uninstalled it again and installed the Windows Store app. The Windows App is idential to the .exe with the difference being this one has the album art 🙂

Re: How to enable album artwork

emmag222 — Fri, 01 Jun 2018 20:04:51 GMT

Hi there,

I am having the exact same problem and can't figure out how to gte the album artwork back.

Re: How to enable album artwork

studioloft — Fri, 01 Jun 2018 23:38:21 GMT

Hey there, try uninstalling it and installing the version from the Windows Store. It works just the same and includes album art 🙂

Re: How to enable album artwork

werdes — Sun, 03 Jun 2018 19:07:45 GMT

So if anyone is curious, i fixed it by just resizing the left column once. dunno what went wrong there ¯\_(ツ)_/¯

Re: Album art in lower left corner is missing?

sneakatone — Wed, 06 Jun 2018 00:24:15 GMT

same here

Re: Album art in lower left corner is missing?

EvinrudeB — Wed, 06 Jun 2018 10:08:42 GMT

Same here. No options to bring it back it seems. First they take away the notifications for new releases, and now they remove album art.