topic Re: Local Files still appear in Library in Desktop (Windows)

Local Files still appear in Library

brendan15 — Tue, 12 Jun 2018 10:17:00 GMT

Plan

Premium

Operating System

Windows 10

My Question or Issue

I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed out. Anybody able to help please?

Cheers,

Brendan

Re: Local Files still appear in Library

Sebasty — Tue, 12 Jun 2018 11:44:15 GMT

Hey @brendan15

That's odd!

I noticed they are saved (ticked). They should go away from your Saved Songs when you unsave (untick) them.

Let me know what happens 🙂

Re: Local Files still appear in Library

brendan15 — Tue, 12 Jun 2018 12:19:28 GMT

Hey @Sebasty

Thank you for your response!

If only it was that simple though, unfortunately unticking them does nothing 😞

Re: Local Files still appear in Library

Loxer — Tue, 12 Jun 2018 12:28:19 GMT

Hi,

Have you turned off Local Files inside Spotify settings?

Try that and see how it goes.

Have a nice day 🙂

Re: Local Files still appear in Library

brendan15 — Tue, 12 Jun 2018 12:48:08 GMT

Hi @LorenXK

Thank you for your response, that didnt work im afraid 😞

Re: Local Files still appear in Library

Loxer — Tue, 12 Jun 2018 12:54:05 GMT

Hi,

I got another one for you. Try installing another version of Spotify.

If you have the Windows Store version try the exe one and vice versa.

Also try to login with another Spotify account to see if the issue persists.

Hope it helps 🙂

Re: Local Files still appear in Library

brendan15 — Tue, 12 Jun 2018 13:10:03 GMT

So i uninstalled the Windows store version and downloaded the exe version but no joy.

When you say sign into a different account do you mean with somebody else's?

Thanks for the help btw

Re: Local Files still appear in Library

Loxer — Tue, 12 Jun 2018 13:10:56 GMT

Yes, use someone else's account. It might be yours that is having this issue.

Re: Local Files still appear in Library

brendan15 — Tue, 12 Jun 2018 13:24:16 GMT

Tried a different account and the library was empty so it must be something to do with my account?

Re: Local Files still appear in Library

Loxer — Tue, 12 Jun 2018 13:26:54 GMT

Probably.

Try with your account back to see it if continues. If so try to delete Spotify thoroughly. Download IObit Unistaller to help you on that. You can manually double check AppData>Local>Packages, then you find a folder with Spotify name on it and delete it.

Hope it helps 🙂