topic [Windows] App for Windows 10 doesn't work in Desktop (Windows)

[Windows] App for Windows 10 doesn't work

f_dstyka-dnjp — Tue, 26 Jun 2018 08:51:50 GMT

Plan

Premium

Country

Germany

Device

Lenovo YogaBook

Operating System

Windows 10

My Question or Issue

Dear Community,

my Windows 10 app doesn't work. It started about 1 month ago. Ever since, I deinstalled and reinstalled the app (both Windows store and Spotify website) every other day but it still doesn't work. Down in the taskbar, it looks like Spotify is running but there's just a transparent window (see photo attached) and nothing happens, I've already waited for hours.

Has somebody else experienced this and knows help?

Many thanks in advance!

Re: [Windows] App for Windows 10 doesn't work

koguz — Tue, 26 Jun 2018 12:01:15 GMT

same here

windows 10 pro 1083 edition

Re: [Windows] App for Windows 10 doesn't work

Loxer — Tue, 26 Jun 2018 12:58:42 GMT

Hey @f_dstyka-dnjp, welcome to the Community.

Hope you are both having a great day!

You came to the right place!

Your issue has been solved once here. Hope it helps.

If you still need help, just ping me 😉

Have a nice day 🙂

Re: [Windows] App for Windows 10 doesn't work

f_dstyka-dnjp — Tue, 26 Jun 2018 17:20:43 GMT

THANK YOU SO MUCH!!!!!!!!

You made my day!

Re: [Windows] App for Windows 10 doesn't work

Loxer — Tue, 26 Jun 2018 17:29:37 GMT

I am really happy for you! 😇

https://open.spotify.com/track/40wFAseXr2d6XhCm0Il5R7

Re: [Windows] App for Windows 10 doesn't work

koguz — Thu, 28 Jun 2018 13:25:11 GMT

thank you.