topic Re: playlist description won't update in Desktop (Windows)

playlist description won't update

vlimao — Wed, 27 Jun 2018 13:01:11 GMT

Hi.

I've tried editing my playlists' description, but as soon as I close the app all the changes disappear.

Has this happened to anyone else?

Re: playlist description won't update

Alfredo — Sun, 01 Jul 2018 02:30:25 GMT

Hey @vlimao.

That's odd. What Windows and Spotify version are you using?

Also, does the same happen if you launch the Spotify app as the administrator? Give it a shot and let us know how it goes.

Cheers.

Re: playlist description won't update

vlimao — Mon, 02 Jul 2018 12:38:59 GMT

Hi, @Alfredo.

I'm using Windows 8.1 and the Spotify app updated yesterday to version 1.0.84.344.gfc674f6f.

And yes, this also happens when I open Spotify as the administrator. I've tried updating two different playlists a couple of times, but it reverts changes made to the descriptions after logging out.

Re: playlist description won't update

Alfredo — Tue, 03 Jul 2018 00:01:25 GMT

That's odd.

Let's try using a different Spotify account on your desktop to see if it behaves the same. You can try this regardless of the subscription type.

Keep us posted.

Re: playlist description won't update

vlimao — Thu, 05 Jul 2018 09:14:57 GMT

Hi, Alfredo.

I've just tried it with my secondary account and it behaves the same way.

Re: playlist description won't update

Alfredo — Fri, 06 Jul 2018 01:59:04 GMT

Thanks for getting back to us with this info!

Do you have access to a different internet connection you could use? If not, you can try tethering your phone's data plan to your desktop to try it out.

Also, if you have access to a different desktop/laptop, try using it to see if it updates.

All the best.