Radio and Stations are not loading

corvus1 — Sat, 07 Jul 2018 22:29:40 GMT

Plan

Free/Premium

Country

United States

Device

(PC)

Operating System

(Windows 10)

My Question or Issue

When I try to listen to a station all it says is "Your Stations are unavailable please try again later", or when I try the radio it says "Error" Failed to load. I've been trying to fix this for days but I couldn't find a solution. I have already tried reinstalling Spotify and disabling my firewall and it still doesn't work. I don't know what to do from here and some assistance would be greatly appreciated.

Re: Radio and Stations are not loading

Loxer — Sun, 08 Jul 2018 08:05:59 GMT

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. You could also read this thread and try it if that works for you too.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

topic Re: Radio and Stations are not loading in Desktop (Windows)

Radio and Stations are not loading

Re: Radio and Stations are not loading