topic Re: Spotify window issue in Desktop (Windows)

Spotify window issue

MacMarshmello — Thu, 05 Jul 2018 11:04:20 GMT

Plan

Premium

Country

Germany

Device

Personal Computer

Operating System

Windows 10 Pro 10.0.17134 Build 17134

My Question or Issue

I found a bug. You need to know, that I'm using two displays and whenever I move the fullscreened Spotify window to the display it get's a little buggy (see attachted screenshot). I didn't find any place to report bugs so I try this here. Maybe any of the staff members can remit this to any developer.

Regards,

MacMarshmello

Re: Spotify window issue

Julian — Tue, 10 Jul 2018 14:42:44 GMT

Hey @MacMarshmello, welcome to the Spotify Community!

Just to confirm, is Spotify the only app that gets buggy when you move it to the 2nd screen? Can you try with a different app to check if a similar behaviour is detected?

Also, try to click the Maximize button in the right top corner of the app a few times from the second screen and let us know if changes to the way it's supposed to show usually.

Keep us posted.

Re: Spotify window issue

MacMarshmello — Tue, 10 Jul 2018 16:26:56 GMT

@Julian
Just to confirm, is Spotify the only app that gets buggy when you move it to the 2nd screen? Can you try with a different app to check if a similar behaviour is detected?

I couldn't find any other app having the same problems. I recently read that the app Discord has similar bugs but I didn't make experience with that.

@Julian Also, try to click the Maximize button in the right top corner of the app a few times from the second screen and let us know if changes to the way it's supposed to show usually.

If I click on the button the window will be minimized how it should and if I click on the button again it maximizes how it should. But the bug is still there as soon as I move the window to the other screen.

Re: Spotify window issue

Chris — Tue, 17 Jul 2018 12:44:37 GMT

Hey @MacMarshmello,

Thanks for letting us know. We can confirm this is being looked into.

We'll let you know if we need any more info!