topic [Desktop] Page Hanging Issues in Desktop (Windows)

[Desktop] Page Hanging Issues

BrandonChance — Mon, 23 Jul 2018 21:55:00 GMT

Plan

Premium

Country

USA

Device

PC/Desktop

Operating System

Windows 7

Internet Connection Speed

130-144Mbps

My Question or Issue

Every page hangs after opening; from the dashboard to my playlists to friends pages. After a couple of minutes it seems to get mostly better but all pages still have at least a slight lag

The attached screenshot was taken a couple of minutes after opening Spotify. The issue has occured for like a month now, but I've been out of town so it hasn't been an issue.

Re: [Desktop] Page Hanging Issues

Loxer — Tue, 24 Jul 2018 12:59:43 GMT

Hey @BrandonChance, welcome to the Community.

Hope you are doing great!

Try to disable Hardware Acceleration, just click on the … top left corner, inside the View tab just click on it and confirm to restart Spotify.

Also if you don't use local files try to disable them inside Settings.

Let me know how it goes 🙂

Re: [Desktop] Page Hanging Issues

BrandonChance — Tue, 24 Jul 2018 17:56:44 GMT

That was it, thank you SO much!