topic Re: Can't open Spotify.com in Desktop (Windows)

Can't open Spotify.com

sarabroganx28 — Tue, 31 Jul 2018 15:28:48 GMT

Hi, whenever I try and open spotify.com, it comes up with an error sayin this site can't be reached as well as it took too long to respond. I've tried restarting my laptop and everything, it just wont open. Thanks for any help.

Re: Can't open Spotify.com

Billy-J — Tue, 31 Jul 2018 16:04:57 GMT

Hey @sarabroganx28, welcome to the community!

Could you try to access your account on another device, and another browser?

Let me know how this goes 🙂

Re: Can't open Spotify.com

sarabroganx28 — Tue, 31 Jul 2018 16:53:34 GMT

Hi, it doesn’t work on internet explorer on yahoo, or other computer devices. Thanks for the response.

Re: Can't open Spotify.com

Billy-J — Tue, 31 Jul 2018 17:04:39 GMT

@sarabroganx28 -

Thanks for the reply. Could you use a newer browser, and clear all the app cache? Also, please check your network connection, and/or switch to another network.

Let me know how this goes 🙂

Re: Can't open Spotify.com

sarabroganx28 — Tue, 31 Jul 2018 23:06:34 GMT

I’ll try that and come back to you, thanks. 🙂

Re: Can't open Spotify.com

Billy-J — Tue, 31 Jul 2018 23:56:21 GMT

@sarabroganx28 -

You’re welcome 🙂 let me know how it goes!