Web player is not working

Daene — Thu, 06 Sep 2018 08:08:27 GMT

Plan
Free

Country

ROmania

Operating System

Windows 10

My Question or Issue

For some days now, the web player doesn't work. It looks like an advert is about to start, but the play button is not doing anything. Even if a try to play another song, this won't change. I logged out and back in, but it's the same.

What should I do?

Does someody else have the same problem?

Re: Web player is not working

Sebasty — Thu, 06 Sep 2018 08:22:22 GMT

Hey @Daene

I would suggest trying out the following methods:

1. Wipe your browser's cookies and cache.

2. Go to a random album and hit the three dots on any song to select "Copy song link". Now paste this to your browser's address bar and hit Enter.
This should force the web player to open the album and start playing the song. Hit play if it doesn't play anything yet.

3. Go to Spotify webpage, log in if you're not logged in yet and select any album in the "Jump back in" section. This should open the web player and make it play the album you selected.

4. If you have Spotify installed on a device, you can try playing something on it and then use Spotify Connect to direct playback to your web player. It might also work with another web player in another browser or incognito tab.
(Spotify Connect is this)

Let me know how it goes 🙂

topic Re: Web player is not working in Desktop (Windows)

Web player is not working

Re: Web player is not working