topic Re: Playlist Folder not displaying correctly in Desktop (Windows)

Playlist Folder not displaying correctly

xZhaitan — Sat, 08 Sep 2018 05:34:52 GMT

Premium on Windows 10.

I have Playlist Folders inside another folder. So the overarching Structure is Genre->SubGenre->Artist Playlist. This has worked fine for the past 4 years but recently when i select just the Genre i get an empty screen and none of the Playlistfolders inside that folder show up making it impossible to play all songs from te overarching folder. Clicking on the Subgenre folders works fine just not the overarching folder.

Re: Playlist Folder not displaying correctly

Nico — Sat, 08 Sep 2018 12:41:59 GMT

Hey @xZhaitan! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Have you tried reinstalling your app? If not here's a step by step tutorial.

Let me know if that helps, thanks! ^^

Peace

Re: Playlist Folder not displaying correctly

Lhijn — Sun, 09 Sep 2018 07:37:02 GMT

Doesn't work, I have the same problem and already reinstalled twice.

Re: Playlist Folder not displaying correctly

xZhaitan — Wed, 12 Sep 2018 07:06:29 GMT

I reinstalled and it still wont display correctly.

Re: Playlist Folder not displaying correctly

Kr10n1 — Mon, 24 Sep 2018 10:03:18 GMT

Experiencing the same issue on Ubuntu 18.04.1

Re: Playlist Folder not displaying correctly

Crys — Sat, 29 Sep 2018 21:17:11 GMT

Same issue here.

I found removing all the subfolders would bring back the page that has the play button on it (until you click off it anyway), but dragging the subfolders back in doesn't add them to the shuffled queue, you only get the playlists that are directly in that folder.

Work around is to create a "play now" list and move the playlists into that folder to play them, and then refile them in their proper subfolder when you don't want to listen to them. Which is a massive PITA.

Re: Playlist Folder not displaying correctly

Peter — Tue, 02 Oct 2018 08:55:55 GMT

Hey @Crys,

This is strange indeed. What about trying to create new playlists (with the same or with different songs) and new sub/folders? Does that solve the issue? We know it's annoying, but we can't think of a reason why this would happen - we tried reproducing it here, and everything looks as normal.

Keep us posted,

Re: Playlist Folder not displaying correctly

Kr10n1 — Tue, 02 Oct 2018 13:50:09 GMT

creating new folder inside a folder still reproduces the issue. When selecting upper folder it does not display anything. Used to display folders contained in it

I tried attaching screenshots of application in this state but I got such error

creating new folder inside a folder still reproduces the issue. When selecting upper folder it does not display anything. Used to display folders contained in it

I tried attaching screenshots of application in this state but I got weird error

Re: Playlist Folder not displaying correctly

Jemi — Fri, 05 Oct 2018 10:46:54 GMT

Hey folks,

First and foremost, make sure that you reinstall the app if you haven't already. Always keep the app up-to-date.

If that doesn't help, try maximizing/minimizing the Spotify window and see if anything changes.

Also create a new folder, add 2-3 playlists that contain around 10-20 tracks each to that folder, and see if there's any change.

Let us know how it goes! 🙂

Re: Playlist Folder not displaying correctly

xZhaitan — Sat, 06 Oct 2018 11:18:27 GMT

So I was away for a week started my PC and now everything is back to normal no clue how or what changed but all the folders and playlists are back to displaying correctly.

Re: Playlist Folder not displaying correctly

Kr10n1 — Mon, 08 Oct 2018 11:40:05 GMT

I confirm issue is resolved on Windows "by itself".
On Linux however it persists even after reinstalling Spotify.

State of window doesn't change behaviour.

New folders with subfolders with playlists behave in the same way as existing ones (selecting main folder doesn't display subfolders or playlists)