Error Code 17 upon istalling updates after installing program

6-a_58zrg29vk — Fri, 21 Sep 2018 12:50:23 GMT

Plan

Free/Premium

Country

Australia

Device

PC Desktop

Operating System

Windows 7

My Question or Issue

i have already gone through the forums for help to start with.

A while back my spotify stopped opening and came up with error messages. i`ve followed various pathways to fix this but it has only lead to me trying to reinstall the program but when i do and open it, it gets to the end of "installing updates" section and then pops up with a winddow saying "Spotify could not be started. (Error code: 17)

This is also coupled with the web player not working as when i go to it, it`s normal for a second then goes black screen. i`ve read others are having this problem and it may be because of a java script incompatability issue, any thoughts on how to fix this aswell?

Re: Error Code 17 upon istalling updates after installing program

Peter — Mon, 24 Sep 2018 13:03:28 GMT

Hey @6-a_58zrg29vk.

Thanks for reaching out on the Community 🙂

I know you mentioned you've tried some of the threads already, but have you had a look at this one? There are a few solutions there which seem to have worked for certain users.

If you already have, then we recommend you try performing a clean reinstall following these steps. If that doesn't do the trick, try uninstalling Spotify and using the offline installer.

Let us know how it goes!

topic Error Code 17 upon istalling updates after installing program in Desktop (Windows)

Error Code 17 upon istalling updates after installing program

Re: Error Code 17 upon istalling updates after installing program