topic Re: Spotify keeps crashing my computer! :( in Desktop (Windows)

Spotify keeps crashing my computer! :(

JosiasH — Fri, 12 Jul 2013 21:41:42 GMT

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

Re: Spotify keeps crashing my computer! :(

MichaelJerzak — Fri, 12 Jul 2013 21:45:00 GMT

@JosiasH wrote:

It runs ok but after a while it crashes my computer (windows 7 64bit). Need to restart the pc using the restart button...:((((

It worked ok until it automatically reinstalled a fews days ago.

Welcome to the Community! have you tried a clean reinstallation?

Re: Spotify keeps crashing my computer! :(

Joe — Fri, 12 Jul 2013 22:25:07 GMT

Also, it could be another app causing the crash so it's well worth checking your event log to see if anything else could be causing the problem.

Re: Spotify keeps crashing my computer! :(

JosiasH — Sat, 13 Jul 2013 12:28:09 GMT

Thank you for your advice!

Did a clean reinstall, still crashing my pc.

It crashes my computer with or without other softwares running at the same time.

I guess the best is to stop using spotify.

Re: Spotify keeps crashing my computer! :(

phinhead — Fri, 06 Dec 2013 00:40:09 GMT

I am having the same problem...Spotify wanted to restart...so I restarted it. After the restart...it rebooted my computer. I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again. I'm guessing there is a bug somewhere. I'll give it a couple of days and try it again this weekend. Maybe the problem will be fixed by then. Running Windows 7.

Re: Spotify keeps crashing my computer! :(

Peter__ — Fri, 06 Dec 2013 14:24:29 GMT

@phinhead wrote:

I am having the same problem...Spotify wanted to restart...so I restarted it. After the restart...it rebooted my computer. I uninstalled Spotify, and when i attempted to reinstall...it crashed my computer again. I'm guessing there is a bug somewhere. I'll give it a couple of days and try it again this weekend. Maybe the problem will be fixed by then. Running Windows 7.

Are you getting an error code when it crashes? Is it crashing windows to blue screen?

Re: Spotify keeps crashing my computer! :(

phinhead — Sat, 07 Dec 2013 03:42:54 GMT

All is good now! Thanks!

Re: Spotify keeps crashing my computer! :(

JosiasH — Sat, 07 Dec 2013 12:17:24 GMT

I did a windows update and is working fine now.

Re: Spotify keeps crashing my computer! :(

Peter__ — Sat, 07 Dec 2013 12:34:53 GMT

Thanks for reporting back guys! 🙂
If it starts happening again, let us know.

Re: Spotify keeps crashing my computer! :(

NathanVeenstra — Wed, 03 Dec 2014 11:58:05 GMT

OK, so here we go. I have had some issues with my PC also after it was upgraded to Windows 7 64-bit. From time to time it crashed, causing a situation where I can only do a hard reset or shutdown

When I started to pay attention, I found out it happened when I was using the Spotify app on my desktop. Even more detailed: the crash happens each time after about 5 minutes.

I tried other music services I have on my PC, like iTunes and Sonos and they don't cause any similar problems, so I was relieved to find more issues like this when I googled it. Then again: most people experienced this until about a year ago and I am still experiencing this issue.

Bottom line: I would conclude that the Spotify desktop app causes Windows 7 64-bit PC's to crash. I hope you can find a solution!

Re: Spotify keeps crashing my computer! :(

ciprianaleme — Fri, 29 Jul 2016 19:06:05 GMT

I have the same problem with my 64-bit Windows 10. And spotify web player causes the system to lag.

Re: Spotify keeps crashing my computer! :(

CopiedUserName — Sat, 18 Nov 2017 15:52:47 GMT

Im having the same problem. Except everytime i launch it, for 15 seconds i cant listen to anything, then it completely ices my pc forcing me to do a hard reset. I dont know whats causing this, but it never did this before. Any help would be appreciated.

Re: Spotify keeps crashing my computer! :(

CopiedUserName — Tue, 21 Nov 2017 00:20:01 GMT

also, even the web version seems to do it too