Bluetooth session end annoyance

Jean-Luc_P — Sun, 30 Sep 2018 07:44:01 GMT

Plan

Premium

Country

France

Device

Windows 10 official Spotify app

My Question or Issue

Hi
At home, I use a PC with a sound systme and I switch audio to a bluetooth speaker system when I amin another room. Switching this way works perfectly and Spotify's music continues seamlessly. Unfortunately, switching back when I get back in the PC's room does not work at all and stops the streaming. Even worse, the only fix is to switch to completely different device, like a phone for example, or to close and restart the app.
I have no idea if this (terrible, actually) behavior is "normal" or if it's a bug only a few of us encounter.

Any idea/help?
Thanks in advance 🙂

Re: Bluetooth session end annoyance

Peter — Wed, 03 Oct 2018 06:16:43 GMT

Hey @Jean-Luc_P.

Thanks for reaching out to the Community - we’re here to help 🙂

Could you try resetting both devices (PC and Bluetooth speaker) and then performing a clean reinstall of the app on the PC? Just follow the steps outlined here.

Let us know how you get on! If you need any more help, we’ll be right here.

Take care,

topic Re: Bluetooth session end annoyance in Desktop (Windows)

Bluetooth session end annoyance

Re: Bluetooth session end annoyance