topic Re: Tracks not playing to end in Desktop (Windows)

Tracks not playing to end

user-removed — Thu, 04 Oct 2018 22:46:40 GMT

Plan

Premium

Country

Device

Operating System

Windows 10

My Question or Issue

After the new app upgraded, I sometimes have problems with tracks not playing entirely, or stopping and restarting.

I tried a clean reinstall, but it still occurs.

Re: Tracks not playing to end

Sebasty — Fri, 05 Oct 2018 18:11:04 GMT

Hey @user-removed

I'd suggest a clean reinstall (still) 🙂

For non-Windows Store client do this:

1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.

For Windows Store client I recommend resetting the app (Tenforums guide) and then reinstalling it following the steps in this article.

If you're using Spotify client downloaded from Spotify website, I recommend using the Windows Store client. 🙂

Also, make sure all Windows updates (particularly those that update any drivers or software related to them) have been installed.

Let me know how it goes!

Re: Tracks not playing to end

user-removed — Fri, 05 Oct 2018 21:29:50 GMT

When I reinstalled, I used CCleaner to wipe out all remaining evidence of the previous Spotify install.

I still have issues with playback. It all started with the latest upgrade. If I don't get this fixed soon, Spotify will soon be a thing of the past, like Tidal, and Deezer.

When a company can't offer decent customer service, and relies on other users to fix their problems, that's when I look elsewhere...