topic Re: [Android] Chromecast devices not found in Desktop (Windows)

[Android] Chromecast devices not found

PippoAe — Fri, 12 Oct 2018 14:16:30 GMT

Plan

Premium

Country

Switzerland

Device

OnePlus 6

Operating System

Android Pie (OxygenOS 9.0)

My Question or Issue

The spotify app won't find the available chromecast-devices while other apps (e.g. Google "Home") find the devices immediately.

Restarting spotify or wifi won't help most of the time.
Clearing spotify-cache was the only workaround that seems to work reliably for now.

Re: [Android] Chromecast devices not found

Peter — Thu, 18 Oct 2018 07:01:48 GMT

Hey @PippoAe.

Thanks for reaching out on the Community! We'll be glad to help you out 🙂

We recommend you visit this support page and look under the Mobile and tablet section, and more specifically under the heading which says ''Not seeing the device you want in the device list?''. Try those steps and see if anything changes.

Let us know how it goes! We'll be here if you need any further help 🙂

Re: [Android] Chromecast devices not found

Archer_11 — Thu, 01 Nov 2018 11:08:39 GMT

Hi there @PippoAe,

I too have been having issues of late, I thought Spotify/Chromecast issues were a thing of the past but apparently not so.

I read somewhere by chance that giving your Chromecast device a fixed IP address on your network does wonders to the extent it may 'permanently' fix the issue of missing devices. It's early days for me, only day two or three, but can confirm the improvement is real and I haven't had a bad connection since. It is well worth a shot.