topic Re: [Radio] Screen not load properly in Desktop (Windows)

[Radio] Screen not load properly

dmartins — Mon, 05 Nov 2018 14:52:15 GMT

Plan

Premium

Country

Operating System

Windows 10

My Question or Issue

I can't use the radio since last update, the screen not load properly.

Re: [Radio] Screen not load properly

Loxer — Mon, 05 Nov 2018 15:50:18 GMT

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

Re: [Radio] Screen not load properly

dmartins — Mon, 05 Nov 2018 16:13:21 GMT

I already restart my PC, the problem appear a few days ago.

Whenever the application has a problem I need to reinstall, I've done this a lot of times. I posted here looking for a different answer, like the developers fix the bug or be more careful with the updates.

Windows 10 Enterprise

Version 1709 (OS Build 16299.666)

Spotify

1.0.88.353.g15c26ea1 (Windows Store version)

Re: [Radio] Screen not load properly

chicheme — Mon, 26 Nov 2018 16:11:17 GMT

Hi all,

I'm having the same issue, both with MacOS and Windows. I've tried rebooting both computers and nothing.