topic Re: 30 second preview on Facebook is broken in Desktop (Windows)

30 second preview on Facebook is broken

IsaacWright — Wed, 31 Oct 2018 11:31:31 GMT

Hello,

I have been googling and searching this site for about 2 hours now and still have found no working solution.

Every time I try to share my new track (below)
https://open.spotify.com/track/35HrEbBHWmVBKhagusYBw2
to Facebook it just creates a link with the album art and a short description, rather than the player and a 30 second preview.

I don't need to tell you how much more likely it is that someone will scroll past and listen to the preview but ignore it completely if they have to click the link, considering almost everyone that actually listens to my music loves it (it's just getting them to listen) this is killing me.

I have tried the Facebook debugger a hundred times, scraping it again and again and again but with no success.
I also don't want to add a player to my site, or a Spotify button or anything so please don't suggest that either, I just want to be able to share my track on Facebook and have it appear in a player, whether on my page or in a group or whatever.

If someone can help please do, I'm losing my mind here.

Re: 30 second preview on Facebook is broken

Sebasty — Fri, 02 Nov 2018 15:40:03 GMT

Hey @IsaacWright

I suggest to try sharing your track on different devices.

Also, could you try both pasting the link to FB comment/post and sharing through the Spotify app (Share - Facebook) to see if there's any difference?

Let me know how it goes and I'll see what I can suggest 🙂

Re: 30 second preview on Facebook is broken

IsaacWright — Fri, 02 Nov 2018 21:18:53 GMT

Thanks for your response.

I have tried posting on different devices but unfortunately there is no
change.

I have also tried sharing from Spotify to Facebook rather than using the
share link feature and still it doesn't work for me.

Re: 30 second preview on Facebook is broken

Sebasty — Wed, 07 Nov 2018 10:46:59 GMT

Hey @IsaacWright

If this issue is still happening to you, I recommend getting in contact with the Spotify for Artists team right here.

Have a nice day 🙂