topic Re: Browse not working in Desktop (Windows)

Browse not working

farmesh — Thu, 08 Nov 2018 00:09:37 GMT

Plan

Premium

Country

USA

Device

(Windows 10 PC)

Operating System

(Windows 10)

My Question or Issue

The Browse tab of the Spotify app is not functioning. Error message: "There was a problem displaying this page."

I've tried reinstalling Spotify, but that only resolved the issue temporarily. Signing out/in doesn't help. What should I do?

Re: Browse not working

alittleb3ar — Thu, 08 Nov 2018 01:56:27 GMT

I also just started having this exact same issue also on Windows 10. I tried the same things with no dice. Everything else seems to work fine

Re: Browse not working

health123 — Thu, 08 Nov 2018 02:23:15 GMT

I am also having this issue. I've even restarted my computer. It started on Nov 6th.

Re: Browse not working

celine_yin — Thu, 08 Nov 2018 03:42:07 GMT

It started on 6 Nov here (Oceania) as well. Windows 10, Premium subscription. I thought it was just my Internet connection but nope, the songs are still streaming fine. Thankfully search still works. Browse ain't working, and podcast isn't working as well. May we know how long till the Spotify server is up again? Thanks and cheers.

Re: Browse not working

Ejheeres — Thu, 08 Nov 2018 08:03:31 GMT

Iam experiencing the exact same issue, already re-installed spotify twice. After the re-install it seems to work the first time you start spotify. The times after that the browse is no longer working. Also tried logging off and on but that did nothing.

Re: Browse not working

carlo_bat — Thu, 08 Nov 2018 08:11:45 GMT

I am also having this issue

Re: Browse not working

davidyork — Thu, 08 Nov 2018 08:49:16 GMT

Same problem for me as of this morning (Nov 😎 on a Win 7 64bit machine.

Re: Browse not working

mwout83 — Thu, 08 Nov 2018 09:38:38 GMT

Yep, same here..

Re: Browse not working

Mramax — Thu, 08 Nov 2018 09:43:34 GMT

Yeah, I'm having exactly the same problem on my Macbook Air. I've also tried re-installing but it hasn't helped.

All the functions are working OK, but it's annoying not having the browse (and therefore the discover option). It's not good when we're paying for premium.

Does anyone from Spotify ever answer on here? It'd be good to find out if this is being resolved.

Thanks.

Re: Browse not working

sgtbeardy — Thu, 08 Nov 2018 10:20:55 GMT

Same issue here. I had it yesterday too, uninstalled and downloaded Spotify again and this appeared to fix the problem. Except it's back again today! No Browse page, no Videos page and no Podcasts page.

"There was a problem displaying this page! The page either does not exist or an error occurred."

Re: Browse not working

simomazzoni — Thu, 08 Nov 2018 10:32:58 GMT

Same error for me from italy on MacOs 10.12.6 and Spotify version 1.0.92.390.g2ce5ec7d

Re: Browse not working

paxmax79 — Thu, 08 Nov 2018 10:50:28 GMT

Same problem here, both on Macbook Pro (work) and Win 10 (home). Loggin in and out won't help.

Re: Browse not working

Ejheeres — Thu, 08 Nov 2018 11:45:27 GMT

It just now started working again. I got spotify's attention on this thread through twitter, perhaps they found something?

Re: Browse not working

paxmax79 — Thu, 08 Nov 2018 12:15:02 GMT

Same here, they must have noticed the thread or something. Was broken for me for a long time.

Re: Browse not working

Mramax — Thu, 08 Nov 2018 12:47:53 GMT

Yeah, mine's working again too. Perhaps the nudge on twitter helped – good thinking that person. At least someone at Spotify must have eventually listened. Hurrah.

Re: Browse not working

Jasonc126 — Thu, 08 Nov 2018 14:29:50 GMT

I'm glad it's working cause they usually think it's something on our end when really it's something on there end...so they ask all these questions of you before they try to fix anything.