topic Re: NOT LOADING SOMEONE HELP PLEASE in Desktop (Windows)

NOT LOADING SOMEONE HELP PLEASE

loganlikes15 — Fri, 09 Nov 2018 18:24:14 GMT

Plan

Free

Country

USA

Device

Chromebook

Operating System

Chromebook

My Question or Issue

My WiFi is strong and it always works, but whenever I search up songs, it takes forever to load and takes forever to play a playlist, even my playlist and it is annoying the **bleep** out of me. -Thanks

Re: NOT LOADING SOMEONE HELP PLEASE

Billy-J — Sat, 10 Nov 2018 01:14:06 GMT

Hey @loganlikes15, and welcome to the community.

Hope you're doing great!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

Let me know how you get on 🙂

Re: NOT LOADING SOMEONE HELP PLEASE

JamesCBridges — Sat, 10 Nov 2018 04:00:15 GMT

As Billy J said, restarting the device may fix it. If that does not, try deleting and redownloading Spotify maybe that would fix it. Best of luck!