topic Re: Issue with desktop app, it doesn't fit to the screen when i re-open it. in Desktop (Windows)

Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel — Wed, 28 Nov 2018 14:55:23 GMT

Plan

Premium

Country

Argentina

Device

Desktop PC on 1920x1080 screen

Video-card: GTX 1050 Ti

Operating System

Windows 10 (x64)

My Question or Issue

Always, when i re-open the windows desktop spotify app, the app loses the screen fit, doesn't fit the screen, i have to re-click the full screen icon on the right-top, this have been here for a lot.

I have attached the screen issue.

Pd.: sorry for my bad english, i hope you understand.

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Sebasty — Wed, 28 Nov 2018 17:56:34 GMT

Hey @elo_joel

I'd suggest turning off Spotify's hardware acceleration. You'll see this option under menu dots - View. It will restart the client.

This looks like a graphics-related issue, so I also recommend ensuring your graphics software and Windows itself is up to date.

Let me know how it goes 🙂

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel — Wed, 28 Nov 2018 18:25:55 GMT

I turn off the hardware acceleration, and the issue still remains.
Also, the issue is happening on my notebook Dell XPS as well (with Windows 10 x64).

I think it is an universal issue on Windows 10.

As you can see on the attached image, when i re-open the app, the icon are on the cover-screen state, but that isn't true.

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Sebasty — Wed, 28 Nov 2018 19:15:55 GMT

@elo_joel

Is your Spotify client installed from the Spotify website or Windows Store?

I don't get this issue when I minimize and maximize the Windows Store version of Spotify.

If yours is a standalone version, I suggest trying out the Windows Store version. You can get it right here.

Let me know how you get on 🙂

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel — Wed, 28 Nov 2018 19:35:13 GMT

I have the standalone version, i don't like the Microsoft Store apps, i think that issue should be resolved.

But, i gave it a chance, and installed the Spotify from the Microsoft Store, same result, same issue, hahaha.

It is a very annoying issue and it gives a fragile app sensation, it's strange that they haven't fixed it.

(see attached)

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel — Sat, 01 Dec 2018 16:50:15 GMT

Still waiting

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

elo_joel — Sat, 01 Dec 2018 16:55:31 GMT

Another issue: https://community.spotify.com/t5/Desktop-Windows/The-spotify-reproduction-banner-Windows-10-still-showing-even-if/td-p/4621492

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Bdle — Mon, 19 Sep 2022 13:45:03 GMT

has this still not been resolved? am having the issue too

Re: Issue with desktop app, it doesn't fit to the screen when i re-open it.

Lampakusz — Wed, 07 Dec 2022 15:36:26 GMT

I'm having this issue as well on win 11 desktop app.