topic Re: Album does not work on Spotify desktop in Desktop (Windows)

Album does not work on Spotify desktop

leyla_yazami — Fri, 30 Nov 2018 02:46:13 GMT

Plan

Premium

Device

Asus laptop

Operating System

Windows 10

My Question or Issue

Hi, I am having issues listening to Harry Styles' album on my laptop, it works perfectly fine on my phone. The song starts and then it cuts to another part and cuts again etc. I only have this problem with this album and only on my computer. Is there any reason for it?

Re: Album does not work on Spotify desktop

Jemi — Sun, 02 Dec 2018 14:11:35 GMT

Hey @leyla_yazami, help's here.

It sounds like something's happened with the app on your laptop. We suggest that you reinstall the app with these steps.

If that doesn't help, we suggest that you remove your devices from your Offline devices list and try again. This means that you'll have to re-download all your music on your devices for offline listening again.

Let us know how it goes!