Losing connection to phone when pausing from desktop app

koutoulastha — Sun, 16 Dec 2018 22:33:01 GMT

Plan

Premium

Device

Xiaomi Mi A1

Operating System

Android 8.1.0

My Issue

I am listenning from my phone using Windows 10 App to control playback.
When I pause I lose connection to my phone, the device changes from phone to desktop and to get the connection up again I have to unlock phone and open app and change the device from desktop app again.
I found this exact problem in another topic without any solutions but it's locked due to being old.

Re: Losing connection to phone when pausing from desktop app

Jemi — Tue, 18 Dec 2018 14:42:09 GMT

Hey @koutoulastha, help's here.

We suggest that you try the following:

Disable any power-saving settings you may have.
Turn off screensaver.
Reinstall the app on both devices.

Let us know how it goes!

topic Re: Losing connection to phone when pausing from desktop app in Desktop (Windows)

Losing connection to phone when pausing from desktop app

Re: Losing connection to phone when pausing from desktop app