topic Re: Spotify can't play this song right now in Desktop (Windows)

Spotify can't play this song right now

user-removed — Sun, 06 Jan 2019 22:52:19 GMT

ould Plan

Student

Country

Device

(iPhone 6, PC and laptop)

Operating System

(iOS 11, Windows 10)

My Question or Issue

Have a problem where I can't play a specific artist (While She Sleeps) on any of my devices.

My friends can all play them without any problems so it's not my region.

I listen on IOS and desktop using the app. Have tried signing out of everything but it doesn't seem to work on any device.

I've had this problem for a long time and didn't get an answer last time but I would consider switching streaming service if I can't solve it this time

Re: Spotify can't play this song right now

htzo — Sun, 06 Jan 2019 23:12:27 GMT

Weird, usually it's a region issue (but not in your case).

Possibly because it is explicit? , also have u tried reinstalling?

Hope the issue is solved.

Re: Spotify can't play this song right now

user-removed — Sun, 06 Jan 2019 23:20:03 GMT

Yeah I thought that at first but everyone I know from the same region is able to listen to the artist. I have checked again and for some reason it is now working on my PC without me having to reinstall. I will try reinstalling it on my phone and hopefully it was just corrupt files.

Re: Spotify can't play this song right now

user-removed — Sun, 06 Jan 2019 23:27:01 GMT

Nope, reinstalled it on my phone and it won't play still.

Re: Spotify can't play this song right now

htzo — Sun, 06 Jan 2019 23:31:30 GMT

Yeah idk, hopefully an employee can help you. Must be an issue with your account.

Re: Spotify can't play this song right now

user-removed — Sun, 06 Jan 2019 23:32:39 GMT

Do employees reply here or would I have to try and contact them myself?

Re: Spotify can't play this song right now

htzo — Sun, 06 Jan 2019 23:35:31 GMT

If they see the thread some employees may reply, but you should email spotify also.

https://support.spotify.com/au/contact-spotify-support/