topic Re: Spotify Connect stopped working on streaming device in Desktop (Windows)

Spotify Connect stopped working on streaming device

thedude — Sat, 05 Jan 2019 13:05:36 GMT

Plan

Premium

Country

Device

HP Laptop

Operating System

Windows 10

My Question or Issue

The Spotify desktop software no longer plays through my streaming device via Connect. The device appears briefly as a Connect option. The software is trying to connect to the streaming device which is indicated by the application flickering at the bottom of the screen.

I am able to use Spotify Connect via a Windows 7 PC, Android phone and via the webplayer.

I have re-set the router on my network and this made no difference.

Anyone else experiencing similiar problems?

Re: Spotify Connect stopped working on streaming device

thedude — Sat, 05 Jan 2019 17:41:22 GMT

Unstalled the desktop software. Reinstalled the software. All good. Problem solved. For now.

Re: Spotify Connect stopped working on streaming device

Bas02 — Sat, 05 Jan 2019 18:53:10 GMT

I have the same problem. However, reinstalling the software has not solved it. Any suggestions?

Thanks in advance.

Re: Spotify Connect stopped working on streaming device

thedude — Sat, 05 Jan 2019 21:23:36 GMT

I would make sure that the software has been completely removed, including from the registry. I used Revo Unstaller freeware to remove the desktop application.

I hope this works for you.

Re: Spotify Connect stopped working on streaming device

Bas02 — Sun, 06 Jan 2019 09:42:15 GMT

Thank you very much for the suggestion. Good to see that this was exactly what I did yesterday after I posted my call for help. But: no success.

Do you (or anyone else?) have the Spotify registry locations so that I can remove the registries manually?

Re: Spotify Connect stopped working on streaming device

thedude — Sun, 06 Jan 2019 11:11:05 GMT

New day. The problem has returned exactly as before. A clean installation was not the solution.

Any thoughts.

Re: Spotify Connect stopped working on streaming device

thedude — Sun, 06 Jan 2019 12:54:32 GMT

Clean install. Tidied the registry with CCleaner. Restarted laptop. Same problem again. Desktop software not able to use Spotify Connect.

Re: Spotify Connect stopped working on streaming device

atazoth — Mon, 07 Jan 2019 09:34:58 GMT

I am having exactly the same problem, reinstalling only fix the problem for the first time start up, and then the problem reappear

Re: Spotify Connect stopped working on streaming device

user-removed — Mon, 07 Jan 2019 19:35:14 GMT

Exact same issue here too as I reported in another thread.

Win10 client had been working fine for many years, but as of the last few days the Spotify Connect shows devices but selecting any of them does nothing.

Clean reinstall of latest version fixed it for the first time use, but after a while (ie, overnight) the issue comes back so must reinstall AGAIN.

Spotify Connect works fine using Web Player and iOS.

Re: Spotify Connect stopped working on streaming device

thedude — Mon, 07 Jan 2019 20:17:00 GMT

I uninstalled using Windows 10. Used CCleaner to 'tidy up' the laptop. Reinstalled the Spotify desktop application. It worked fine. Spotify Connect worked OK. Restarted the laptop. The software stopped working again.

Web player, Windows 7 and Andoid apps work fine.

Re: Spotify Connect stopped working on streaming device

topkebabber — Mon, 07 Jan 2019 21:05:16 GMT

I've got the exact same issue, unistalling with iobit unistaller, cleaning reg with ccleaner then installing again worked for the first time. Then I re-started the app and the problem appeared again, i've got this issue from a couple of days.

Re: Spotify Connect stopped working on streaming device

atazoth — Tue, 08 Jan 2019 03:25:13 GMT

As I have reported in another thread, I have exactly the same problem but it only happens in one but not all of my spotify family accounts.

Looks like its an account specific problem, not network nor hardware problem.

Re: Spotify Connect stopped working on streaming device

MasterLi — Tue, 08 Jan 2019 17:26:42 GMT

I do have the same problem. I tried both the desktop app as well as the windows store app, both show the same behaviour recently.

A few days ago and the months before everything was fine.

Re: Spotify Connect stopped working on streaming device

user-removed — Tue, 08 Jan 2019 22:22:40 GMT

I'm having the same issue. It hasn't been working for a few days.

Reinstalling DOES fix it but only for a short while then it breaks again...

Both windows store version and normal version are broken.

Re: Spotify Connect stopped working on streaming device

b0Ni12 — Tue, 08 Jan 2019 19:11:08 GMT

same problem, reinstalling fixing problem. but after restart app it doesnt work again.

edit : install app from here, its working now after restart too. seems like issue with windows store version > https://www.spotify.com/download/windows/

nvm didnt work again. lol

Re: Spotify Connect stopped working on streaming device

AnotherStranger — Tue, 08 Jan 2019 21:42:39 GMT

Sam issue here. Works perfectly fine from my phone, but once I use my PC, it's like it's in offline mode.

Nothing gets picked up.

Re: Spotify Connect stopped working on streaming device

PsyItalian — Wed, 09 Jan 2019 00:11:51 GMT

Been happening to me these past couple days. No matter what I would do, it would only working for the first time starting it up. It also isn't affecting everyone, since several of my friends don't have this problem.

Re: Spotify Connect stopped working on streaming device

aplimeX — Wed, 09 Jan 2019 01:09:29 GMT

Same issue here.

I also removed every connection from my Spotify account (i just went to the spotify website/account overview/apps). It worked for the first start of the app, but after closing it and starting again it stopped working. Pretty annoying since im using spotify roughly 10 hours a day.

Re: Spotify Connect stopped working on streaming device

atazoth — Wed, 09 Jan 2019 08:42:21 GMT

I have solved this by contacting the Spotify support at https://support.spotify.com/us/contact-spotify-support/

They offer to transfer everything I have in the problematic spotify account to a new account .

Now everything is working as expected under the new account.

Re: Spotify Connect stopped working on streaming device

user-removed — Wed, 09 Jan 2019 11:53:36 GMT

I have the same issue and will conntact support and see if a switch to a new account will fix.