topic Re: Spotify doesn't play anything. in Desktop (Windows)

Spotify doesn't play anything.

johnnyreggaecpt — Sat, 02 Feb 2019 08:52:17 GMT

Plan

Premium

Country

South Africa

Device

Operating System

Windows 10

My Question or Issue

Each day Spotify doesn't play anything. I have to uninstall and reinstall the client each and every day. This happens across multiple PC's running different versions of Windows 10. Once it has been resinstalled it works fine for the day.

It is becoming extremely annoying to do this on a daily basis. This started a week ago, and there appears to be no end in sight.

Please sort thos out.

Re: Spotify doesn't play anything.

Sebasty — Sat, 02 Feb 2019 16:51:45 GMT

Hey @johnnyreggaecpt

That certainly isn't right!

I suggest checking out your hosts file, that could be the culprit. You'll need admin rights.

Try this:

1. open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to

C:\Windows\System32\drivers\etc

3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open.
4. The file is opened. You will see a block of text with # in front of each line and might see entries like

0.0.0.0 website.com
127.0.0.1 website2.com

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'.
6. Save your changes. Restart Spotify.

You can also try removing all lines to see what happens.

Let me know how you get on 🙂

Re: Spotify doesn't play anything.

johnnyreggaecpt — Sun, 03 Feb 2019 05:31:27 GMT

Thanks Sebasy .... That certainly seemed to do the trick. Not sure why it's been working perfectly for months and suddenly not. But either way it appears to be working corectly now.

Thanks for the help, I do appreciate it.

Re: Spotify doesn't play anything.

clearo — Sun, 03 Feb 2019 13:47:04 GMT

I had an entry for what seemed to be the ad server (despite having premium so I get no ads anyways), removed it and it worked for me as well

Cheers