topic Re: App won't play any music I've not played previously now. in Desktop (Windows)

App won't play any music I've not played previously now.

stitch2k1 — Tue, 12 Feb 2019 15:53:32 GMT

Spotify free, United States, Windows 10.

Spotify is refusing to play any muisc that I've not previously played before at some point, and shows on albums the speaker with music (indicating that song is playing) yet shows only a blank album cover space, and nothing else.

Music that I have played before at some point works perfectly fine, and plays as normal. My hard drives aren't full, so it doesn't seem to be any space issue.

Re: App won't play any music I've not played previously now.

pregenesis — Tue, 12 Feb 2019 16:12:30 GMT

I've been having the exact same problem for a bit now. If I've never played the song before, it won't play at all. The only fix I've found that helps is to completely uninstall and then reinstall of the app. If I do that, I can play all songs for about a day. Then I have to reinstall again. Really makes me question why I'm paying for a subscription.

Re: App won't play any music I've not played previously now.

pregenesis — Mon, 25 Feb 2019 17:45:01 GMT

No one seems to want to answer this question. After some digging, I've found this answer that seems to help (for how long though, who knows?).

Open Notepad as an administrator (right-click - Open as Administrator)
go to File - Open and navigate to C:\Windows\System32\drivers\etc
Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
If you do find any lines with Spotify, please remove them.
Save your changes and restart Spotify.

I hope this helps you.