nullified/empty songs

user-removed — Wed, 27 Feb 2019 13:20:57 GMT

Plan

Premium

Country

Germany

Device

PC (Windows)

Operating System

Windows 10 (64-Bit)

Version 1803

My Question or Issue

The Windows program lists empty songs every now and then. Check the screenshot.

The program does not skip those "songs." The program gets stuck on those "songs" and is incapable of playing them.

Fix this issue or present a workaround

Re: nullified/empty songs

Mantisentil — Wed, 27 Feb 2019 18:47:22 GMT

Hey @user-removed!

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

Open Notepad as an administrator (right-click - Open as Administrator)
go to File - Open and navigate to C:\Windows\System32\drivers\etc
Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
If you do find any lines with Spotify, please remove them.
Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

Have a nice day!

topic Re: nullified/empty songs in Desktop (Windows)

nullified/empty songs

Re: nullified/empty songs