Desktop app won't update Saved Music

stepedes — Fri, 29 Mar 2019 14:31:31 GMT

Plan

Premium

Country

Czechia

Device

Google Pixel 3 XL, Windows 10 (Pixel 2 XL, Windows 7, Debian)

Operating System

Android Q (Android O,P)

My Question or Issue

Desktop apps won't update My Music (Saved Music). When I save something on my phone, it doesn't show up on my computers

Current versions

(W10) 1.1.1.348.g9064793a (Windows Store version)

(Android) 8.4.97.807

This isn't exclusive for these versions. This was also happening to my W7 and Ubuntu 18 machines (installer from website and even store) with my Pixel 2 XL running Android O and later Android P.

I tried logging in and out - didn't work.

Restarting doesn't work. Reinstalling wouldn't solve it either I guess.

Specific setting that might be doing this (haven't checked):

Start minimized

Close to tray

No Proxy, No VPN

HW Accelerated

Re: Desktop app won't update Saved Music

OneByBoo — Fri, 29 Mar 2019 20:11:11 GMT

Hey there @stepedes,

thanks for posting in the community !

Check out this help page to locate all accounts listed with your details.

This first basic step will allow you to know if this is a connectivity issue or an account issue.

Waiting to see how it goes 😃

topic Desktop app won't update Saved Music in Desktop (Windows)

Desktop app won't update Saved Music

Re: Desktop app won't update Saved Music