topic Re: My library is not synced on multiple devices in Desktop (Windows)

My library is not synced on multiple devices

Reconder — Mon, 01 Apr 2019 00:35:21 GMT

Plan

Premium

Country

Device

iPhone 7 and PC

Operating System

iOS 12 and Windows 10

My Question or Issue

My library is not synced between my devices. I added few songs on my phone, however they do not appear in my library on my PC. When I did the opposite, added songs on PC and checked phone's library, I found that these songs were added to my phone's library as well. I found one discussion about that problem. It suggested to log out and log in, but that did not work. What can I do to fix this issue?

Re: My library is not synced on multiple devices

OneByBoo — Tue, 02 Apr 2019 05:11:48 GMT

Hey there @Reconder,

thanks for posting !

Please use this help page to make sure you're logged into the correct account.

Users tend to create more than one account and be logged on different devices with different accounts.

Let me know what you find 😃

Re: My library is not synced on multiple devices

Reconder — Tue, 02 Apr 2019 23:53:06 GMT

Hello!

I checked what you asked about and I'm certain that I use the same account on both devices. Thank you for you help!