topic Re: Web Player Isn't Launching in Desktop (Windows)

Web Player Isn't Launching

mrnerogrimm — Thu, 04 Apr 2019 08:05:59 GMT

Free Plan

Device

Windows PC

Operating System

Windows 8

Every time I click launch Web Player it says "An error occurred."

I've tried restarting my computer, a different web browser, and an incognito window nothing works.

Re: Web Player Isn't Launching

Nico — Thu, 04 Apr 2019 08:48:58 GMT

Hey @mrnerogrimm! Welcome to the Spotify Community. ^^

That's odd. I can use the web player properly.

Be sure to check this help article out for more details on how to fix web player issues. ^^

Let me know if that helps, thanks!

Peace

Re: Web Player Isn't Launching

mrnerogrimm — Thu, 04 Apr 2019 08:57:35 GMT

@nico4techno thank you for the reply. Yeah I tried all of the different suggestions. Even made sure chrome was allowing the protected play. Made sure my firewall isn't an issue. This is very strange because I use Spotify all the time and this is the first time this has happened.

Re: Web Player Isn't Launching

mrnerogrimm — Fri, 05 Apr 2019 05:06:05 GMT

Update

Still is not working. 😞 RIP my work playlist....

Re: Web Player Isn't Launching

Nico — Fri, 05 Apr 2019 07:53:26 GMT

@mrnerogrimm

Which browser do you use?

And just to be clear you're not using a VPN right?

Thanks! ^^

Peace