topic Re: Artist page won't load in Desktop (Windows)

Artist page won't load

merijn2 — Thu, 11 Apr 2019 14:35:18 GMT

No artist page loads on my Sptify, I first tried to delete the cache, but that didn't help, and then I reinstalled Spotify, but that didn't help either. I am on windows 7.

Re: Artist page won't load

victoriousecret — Thu, 11 Apr 2019 14:40:10 GMT

Same problem, though now this has extended to nearly all functionality in the desktop app. It either sits with the searching icon in the center of the page, or gives me the "Please try again later." error. Spotify server issues?

Re: Artist page won't load

pacco65 — Thu, 11 Apr 2019 14:48:19 GMT

Not just the desktop - won't load on my iphone or ipad either

Re: Artist page won't load

jeffjones22 — Thu, 11 Apr 2019 14:55:16 GMT

Came here to say the same thing.

Re: Artist page won't load

iwishiwastswift — Thu, 11 Apr 2019 14:57:40 GMT

this problem I also have. I hate this app so much.

They really need to do something about this app.

It's slow and buggy and there is not feature consistency between web and desktop and mobile. all have weird differences and I dont even know why

How do I follow an artist on the web player?

Why can't I see popularity on web and mobile.

its so busted man.

Re: Artist page won't load

Ethan-Lee — Thu, 11 Apr 2019 15:05:37 GMT

Yeah same problem. Just sat with the spinning circles.

It's not an internet thing on my side because searches and the home page load fine, but artists are a no-go.

Re: Artist page won't load

Ameliaja — Thu, 11 Apr 2019 15:10:52 GMT

I am having the same issue, but I am on Windows 10.

Re: Artist page won't load

Sebasty — Thu, 11 Apr 2019 15:48:21 GMT

Hey, all

There are currently some problems with viewing and searching Artists. However, it should now be fixed. Could you try again if the issues persist? 🙂

You may have to restart the app.

Let me know how you get on!

Re: Artist page won't load

Ethan-Lee — Thu, 11 Apr 2019 15:50:50 GMT

@Sebasty All seems ok on my end now, using an iMac on latest OS for reference.

Re: Artist page won't load

jeffjones22 — Thu, 11 Apr 2019 16:00:19 GMT

Search works, but click on an artist and it just sits and spins.

Edit: Working on Android. Not on Win 10 Desktop. And c'mon with the captcha carp man. I'm tired of clicking fire hydrants just to post here. That's why I don't more than I do.

Edit2: Restarted the desktop app and it works now. And seriously? C-R-A-P is a potty word? Even 2-year-olds get away with that one.

Re: Artist page won't load

merijn2 — Thu, 11 Apr 2019 15:55:00 GMT

Everything works now after I restarted the app

Re: Artist page won't load

Sebasty — Thu, 11 Apr 2019 16:04:57 GMT

@jeffjones22

Edit: glad it works for you now! 🙂
For others still having issues: I suggest waiting for a little bit and possibly logging out and back in or restarting the client.

The captcha is annoying indeed, I agree.

Hope this helps, have a nice day! 🙂

Re: Artist page won't load

Andy-Susumu — Sat, 06 Jun 2020 07:37:15 GMT

Recently I updated my spotify now search artists page won´t load playlists and albums songs will but if i search artists and then click artist it will say something wrong try again. I have already reinstalled and logged out and in.

Already for some time spotify would and still crashes but if i restart it will work again

Re: Artist page won't load

mountnstream — Sat, 06 Jun 2020 12:20:38 GMT

I'm having similar issues, except it's across the Spotify app in general. Whenever I try to load the page for an artist, an album, show the author of a song, or open up the settings for the app itself, it does nothing. Only after a minute or so later, it will catch up, and open all of the pages I was trying to open to begin with, one after another. It mainly happens when I let the app alone for a while, when I'm listening to the music, and I come back to it wanting to look something else up.

Re: Artist page won't load

RishavG1 — Mon, 27 Jul 2020 12:25:46 GMT

I'm also facing this issue after 8.5.57... versions all of have this artist page not loading issue. Restarting app fixes it but then it happens again after sometime. Spotify kindly fix your stupid bugs, they are small but very irritating

Re: Artist page won't load

pdmus — Fri, 14 Aug 2020 22:07:22 GMT

8/14/2020

My Spotify artist page will not load to desktop computer. It does play on Spotify app. This is the first time this has happened. The desktop URL is in all my ads, so I hope this can be fixed.

Thanks very much - Peter Davison

https://open.spotify.com/artist/5hLJQt5bIzxV7O0HvYNFqy

Re: Artist page won't load

clairebear3 — Mon, 17 Aug 2020 03:37:28 GMT

same here

Re: Artist page won't load

Alex — Fri, 28 Aug 2020 06:53:32 GMT

Hey there folks,

Thanks for reaching out about this.

We know it sounds simple, but we recommend you perform a clean reinstall of the app, following the steps in this support article. Clearing the cache of the app helps with loading times. It's also a good idea to keep fewer song/playlist downloaded on your device, especially if it's an older one or if you have limited memory.

You might also want to check out this Ongoing Issue thread. You can add your +Vote in order to subscribe to the idea and get notifications whenever there are any update. We'd really appreciate it if you could also leave the requested info as a post. This will greatly help our team 🙂

Hope this helps. If you have more questions, don't hesitate to give us a shout.