topic Re: Autoplay is missing 2019 in Desktop (Windows)

Autoplay is missing 2019

LainP — Wed, 17 Apr 2019 18:40:09 GMT

Plan

Premium

Country
Jordan

Device

Desktop

Operating System

Windows 10

My Question or Issue
Autoplay option is missing, reinstalled several times and it's still not there

Bittencourt — Wed, 17 Apr 2019 18:47:04 GMT

Hi @LainP, thanks for writing!

Did you reinstall from the Windows Store?

Are you listening to playlists or albums from the artist page? If you're listening from the artist page, that's likely the cause.

If you click on the album's title, the album page opens, and when you press play in there, Spotify will play only this album.

On artist page it will play every following album in a row.

Let me know if it helps 🙂

Bittencourt — Thu, 18 Apr 2019 12:17:10 GMT

This simple troubleshooting has solve the issue for some users. Just toggle Autoplay on/off and let me know if it works!

LainP — Thu, 18 Apr 2019 15:25:25 GMT

Yes, I tried the desktop version too.

nope, individual songs

There's no autoplay button to toggle on or off 😞

Bittencourt — Thu, 18 Apr 2019 17:19:53 GMT

That's not cool. There's an Autoplay button in the mobile app - can you please try enabling it to see if it reflects on your desktop?

In your mobile app, go to Settings in the upper right corner - Playback - Autoplay.

Hope this works!

LainP — Thu, 18 Apr 2019 20:35:04 GMT

done, still doesn't work..

Peter — Sat, 20 Apr 2019 10:41:22 GMT

Thanks for letting us know.

Could you confirm the exact Spotify version that your desktop is running?

We'll be looking out for your reply 🙂

LainP — Sat, 20 Apr 2019 17:25:23 GMT

1.1.4.197.g92d52c4f

I already talked to customer service and they told me they'll get back to me via email.. I still didn't get one though