https://community.spotify.com/t5/Desktop-Windows/Volume-slider-won-t-work/m-p/4742840#M76355 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Dell Latitude E7450</P><P><STRONG>Operating System</STRONG></P><P>Windows 8.1 Enterprise</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>As others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled the Hardware Acceleration to off each time. The sliders work on my phone, but not on my desktop. What is the fix for this?</P> Mon, 06 May 2019 15:09:38 GMT JPawlak 2019-05-06T15:09:38Z https://community.spotify.com/t5/Desktop-Windows/Volume-slider-won-t-work/m-p/4742840#M76355 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>USA</P><P><STRONG>Device</STRONG></P><P>Dell Latitude E7450</P><P><STRONG>Operating System</STRONG></P><P>Windows 8.1 Enterprise</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>As others have posted, my volume slider (and song location slider) do not work. I have properly uninstalled/reinstalled twice, and I have toggled the Hardware Acceleration to off each time. The sliders work on my phone, but not on my desktop. What is the fix for this?</P> Mon, 06 May 2019 15:09:38 GMT https://community.spotify.com/t5/Desktop-Windows/Volume-slider-won-t-work/m-p/4742840#M76355 JPawlak 2019-05-06T15:09:38Z https://community.spotify.com/t5/Desktop-Windows/Volume-slider-won-t-work/m-p/4744533#M76464 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22770681">@JPawlak</a>,</P> <P>&nbsp;</P> <P>Thanks for posting and welcome to the Community!</P> <P>&nbsp;</P> <P>Since you mention this only occurs when using the app on your Windows device, we'd recommend first making sure of the following:</P> <UL> <LI>Try a soft reset of your device.</LI> <LI>The Spotify app is on <A href="https://support.spotify.com/using_spotify/system_settings/updating-spotify/" target="_blank" rel="noopener">the latest version available</A>.</LI> <LI>Your device is up to speed with any OS or firmware updates.</LI> <LI>Your sound and graphic card drivers are updated.</LI> </UL> <P>Let us know how it goes! We'll be right here if you need more help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 08 May 2019 14:48:14 GMT https://community.spotify.com/t5/Desktop-Windows/Volume-slider-won-t-work/m-p/4744533#M76464 Katerina 2019-05-08T14:48:14Z